Technical Writer

We are looking for a detail-oriented Technical Writer for a Fintech client in Mumbai who will be responsible for creating, curating, and maintaining high-quality technical documentation for their products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

About the Role

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides.

Responsibilities

Create and maintain detailed technical documentation including :

API guides (Swagger / OpenAPI)

Product manuals

Integration documents

Deployment & configuration guides

Architecture diagrams and functional flows.

Collaborate with engineering and product teams to understand features, flows, and business logic

Coordinate with SMEs (developers, QA, infra) to extract technical insights

Own version control of documents for each release or sprint

Maintain documentation repository (e.g., Confluence, GitHub, Notion)

Ensure all customer-facing documents are reviewed and approved before release

Translate engineering JIRA tickets and release notes into readable, structured release documentation

Align documentation structure with ISO / Infosec and compliance audit requirements

Proofread and review documents for grammar, formatting, and consistency

Create templates and documentation standards to be followed across team.

Qualifications

Bachelor’s degree in English, Technical Communication, Engineering, or related field

Required Skills

3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

Strong command of English language (grammar, structure, clarity)

Experience in creating API documentation (Swagger / OpenAPI / Postman)

Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

Basic understanding of software development life cycle (SDLC) and Agile

Ability to read / understand code snippets and translate technical details clearly

Ability to handle multiple priorities

Familiarity with versioning tools (Git), JIRA, and RESTful APIs

Preferred Skills

Experience in documenting cloud-based SaaS systems

Exposure to fintech / banking APIs and workflows

Knowledge of JSON, YAML, and Postman collections

Working knowledge of video-based documentation or walkthroughs

Pay range and compensation package

Budget - 10 lpa

Please note that this is work from office role - 5 days a week

Equal Opportunity Statement

We are committed to diversity and inclusivity.