Job Title : Strategic Implementation Specialist
Are you a results-driven professional with expertise in managing complex projects and implementing cutting-edge solutions? We are seeking a skilled Strategic Implementation Specialist to lead our team's efforts in delivering high-quality implementations that exceed client expectations.
This role requires a unique blend of technical, business, and interpersonal skills. As a key member of our Delivery Team, you will be responsible for overseeing the project lifecycle, ensuring timely and efficient delivery, and maintaining strong relationships with clients and stakeholders.
Your success will be measured by your ability to drive measurable value for our customers through strategic planning, effective communication, and exceptional project management skills.
Main Responsibilities :
- Lead end-to-end implementation of functional workstreams, serving as a product and domain expert.
- Facilitate design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.
- Translate complex business requirements into tailored configurations within our platform. Collaborate with technical teams to ensure alignment and delivery on milestones.
- Develop and execute detailed deployment and cutover plans, ensuring seamless transition to production environments.
- Build and maintain relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.
- Provide clear updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.
- Manage enterprise-level implementations involving ERP / CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.
- Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee updates.
Skill Requirements :
Strong functional knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech and / or Procurement processes.Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.Working experience with SQL and relational databases for configuration and troubleshooting purposes.Educational Qualifications : Bachelor's degree in Computer Science, Procurement, or related discipline. Foreign equivalent degrees acceptable.Proven success in managing large-scale implementation programs, particularly involving ERP / CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling. Experience in implementing SaaS-based products is a strong added advantage.Confident in managing internal and external stakeholders with professionalism and poise.Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.We are looking for a dedicated and self-motivated individual who can bring their passion for delivering high-quality results and driving business growth. If you thrive in dynamic environments and enjoy solving complex problems, we encourage you to apply for this exciting opportunity.