Travel ConsultantTechnomine • gurgaon, haryana, in
Travel Consultant
Technomine • gurgaon, haryana, in
27 days ago
Job descriptionMonitor and update flight schedules with complete accuracy. Rebook flights due to cancellations or last-minute changes. Coordinate with airlines, suppliers, and partners to verify bookings and resolve flight-related issues. Handle inbound customer queries during night shifts. Resolve customer concerns professionally and efficiently. Provide real-time updates on itinerary changes with clear communication. Maintain accurate booking records. Update CRM systems and ensure proper documentation. Prepare end-of-shift reports for seamless handovers. Manage emergency travel disruptions promptly. Coordinate with internal and external teams to resolve escalations. Share detailed notes for issues forwarded to day teams. Back-office administration CRM & internal communication Airline & supplier coordination Customer engagement & support Strong knowledge of Galileo / Amadeus / Sabre (GDS expertise highly preferred). Excellent English communication (verbal & written). Ability to multitask in a fast-paced environment. Flexibility for night shifts & rotational offs. Freshers with good communication skills are welcome! Prior travel customer service or ticketing experience is a plus. Competitive salary with hike on last drawn CTC (Max Budget : 5 LPA based on skills & experience) Exposure to international travel processes (US / UK markets) Fast-paced, growth-driven work culture One-time free meal at office Affordable accommodation facility for outstation candidates Opportunity to develop GDS expertise and grow within the travel domain
🌟 Join Technomine as a Galileo Expert / Travel Consultant! 🌟
📍 Location : CG Road, Ahmedabad (Work From Office)
- (24×7 operations | Night shifts | Primarily US Shifts)
- 🗓 Work Days : 5 Days Working | 2 Rotational Offs
- 💼 Department : Customer Support / Operations
🚀 Why Choose Technomine?
At Technomine, we don’t just hire talent — we nurture careers . With a legacy built on growth, innovation, diversity, and people-first values, we offer an environment where your potential can truly thrive. Be a part of a passionate, award-winning global team that celebrates success and encourages skill enhancement.
🎯 Open Position :
Galileo Expert / Travel Consultant / Customer Service Agent
We are looking for skilled, energetic, and customer-focused individuals to join our rapidly expanding Travel Operations team.
🛫 Key Responsibilities
✈ Flight Scheduling & Management
💬 Customer Support (Out-of-Hours)
🗂 Administrative Duties
🛠 Problem Resolution
🧾 General Travel Operations
💼 Key Skills & Requirements
🎁 What We Offer
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Travel Consultant • gurgaon, haryana, in
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