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Servicenow -HRSD Developer

ConfidentialHyderabad / Secunderabad, Telangana

6 days ago

Job description

Core Development Expertise

Advanced Scripting : Mastery of JavaScript, Glide Script, and ServiceNow APIs to design complex workflows and customizations.
Custom Application Development : Experience in building scalable and maintainable custom applications using ServiceNow Studio and App Engine.
UI / UX Enhancements : Strong ability to customize user interfaces using Service Portal, UI Builder, or custom widgets.
Extensibility : Expertise in creating and managing Script Includes, Business Rules, UI Actions, and Flow Designer for dynamic workflows and logic.

Integration Skills

Integration Hub Expertise : Proven ability to design and implement integrations using ServiceNow's Integration Hub, MID Servers, and external APIs.

API Development : Strong understanding of REST / SOAP APIs, webhooks, and JSON / XML payloads for seamless system-to-system communication.

Third-Party Integrations : Experience integrating with tools like Workday, Jira, Azure DevOps, Splunk, and other enterprise systems.

Data Migration : Knowledge of ETL processes and handling large-scale data integrations securely and efficiently.

Reporting and Analytics

Performance Analytics : Capability to set up KPIs, dashboards, and analytics for tracking platform performance and business metrics.

Custom Reporting : Ability to design actionable, role-specific reports tailored for leadership and operational teams.

Predictive Insights : Experience with leveraging ServiceNow's AI / ML capabilities for trends and predictive analysis.

ITSM, ITOM, SAM, SecOps and HRSD Expertise

ITSM : Deep knowledge of Incident, Problem, Change, Request Management, and Knowledge Management workflows.

ITOM : Hands-on experience with Discovery, CMDB modeling, Event Management, and Orchestration for operational excellence.

HRSD : Proficiency in setting up HR Case Management, Employee Service Center, and lifecycle events.

Software Asset Management (SAM) : Ability to configure and manage SAM Pro, including compliance tracking, software usage analysis, and optimization.

Security Operations : Ability to configure and manage Configuration Compliance and Vulnerability response modules

Dual Role Competency : Demonstrated ability to balance operational responsibilities (e.g., troubleshooting, maintenance) with development tasks such as module customization and enhancements.

Skills Required

Itsm, Request Management, Knowledge Management, SECOPS, Servicenow, HRSD

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Servicenow Developer • Hyderabad / Secunderabad, Telangana