No longer accepting applications
Business Process Outsourcing Manager
Mphasis Bpo LimitedJaipur, IN17 hours ago
Job descriptionHigh school diploma or equivalent. Previous experience in customer service is a plus. Excellent communication and interpersonal skills. Ability to handle stressful situations calmly. Proficient in using computer systems and software. Full-time position in a call center environment. May require working evenings and weekends.
Job Description
Job Title : Customer Service Representative – Call Center (Level 1)
Job Summary :
We are seeking a dedicated Customer Service Representative to join our call center team. The ideal candidate will provide exceptional service to our customers, addressing inquiries and resolving issues efficiently.
Key Responsibilities :
- Answer incoming calls and respond to customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints in a professional manner.
- Document customer interactions and maintain records.
- Collaborate with team members to improve service delivery.
Qualifications :
Working Conditions :
Feel free to customize this template based on your specific needs and company culture! If you need further assistance or have questions about posting the job, let me know!
Create a job alert for this search
Manager • Jaipur, IN