Location : Chennai / Hyderabad.
Key Responsibilities :
Strategic Leadership :
- Develop and implement a long-range plan for the payer domain-including member engagement, provider contracting, claims integrity, and value-based reimbursement.
- Drive innovation through data analytics, AI, automation, and predictive modeling.
- Monitor trends in CMS, ACA, FHIR, HIPAA, and EDI standards, adapting strategy proactively.
Technology & Product Leadership :
Partner with product and engineering teams to deploy advanced claims adjudication systems, payment integrity platforms, and member / provider CRM portals.Integrate analytics and predictive risk models to optimize value-based payment programs.Ensure interoperability, FHIR compliance, and robust data privacy / security standards.Operational Excellence :
Oversee end-to-end payer technology delivery-claims adjudication workflows, payment post- processing, provider reimbursement models, and customer-facing systems.Drive cross- functional initiatives to reduce administrative costs and minimize claim denials and leakage.Team Leadership & Talent Development :
Build and mentor high-performing product, engineering, and project management teams.Cultivate a culture of collaboration, innovation, accountability, and continuous improvement.Stakeholder Management :
Engage key external stakeholders : payers, providers, brokers, employers, and regulatory bodies.Collaborate with clinical / population health leaders to align payer strategy with care delivery goals.Represent your organization in industry forums, trade associations, and legislative engagements.Financial & Value Management :
Drive financial strategy for payer services, optimizing ROI and reducing medical loss ratio (MLR).Oversee budgets, pricing models, and cost-reduction strategies tied to value-based contracting and digital automation.Qualifications :
Education : Bachelor's in Healthcare Administration, Business, or related field; MBA, MHA, or advanced degree strongly preferred.Experience : 25+ years of progressive leadership in healthcare payer domain, leading product or engineering-driven payer transformation.Domain Expertise : Deep knowledge of claims adjudication, provider contracting, reimbursement models (FFS / value- based), risk adjustment, and member engagement platforms.Technical Acumen : Hands-on experience with payer systems (analytics platforms, CRM, adjudication engines), interoperability standards (EDI, FHIR), and data security regulations (HIPAA).Leadership Fit : Track record of building and leading large teams, partnering across executive, clinical, finance, and technology functions.Communication & Influence : Exceptional presence with ability to engage Executive and Board-level stakeholders, negotiate complex payer contracts, and drive thought leadership.(ref : iimjobs.com)