Associate Client Operations Technology

ASSOCIATE - CLIENT OPERATIONS TECHNOLOGY

WORK EXPERIENCE : 1-2 YEARS

LOCATION : MUMBAI, LOWER PAREL

WORK MODE : WORK FROM OFFICE

About SEED Global Education :

SEED Global Education

is a UK-headquartered higher education strategy & consulting firm that aims to help

universities

grow their

international footprint

and build a local

presence

in key

strategic markets

• . Our mission is to be the

market leader

in providing

innovative

and strategic

solutions

for market entry, expansion and diversification.

At SEED, we pride ourselves on our comprehensive understanding of the higher education market in India, Middle- East & Africa. Having worked with

numerous reputed universities

and higher education service providers, the

founding team

has rich experience in developing strategies to help universities attract greater international representation.

SEED's mission is to be the market leader in providing innovative strategic solutions catered for

market entry

expansion

, and

diversification

SEED Global Education works with several leading universities across the globe such as Imperial College Business School, Columbia University, Duke University, University of California, Berkeley, University of Toronto - Rotman, New York University, INSEAD, etc.

Position Overview :

This is a dynamic, hybrid

Operations and Technology role

at SEED Global Education, blending

hands-on platform management

and

technical expertise

with essential

operational logistics and communication

flawless execution of all virtual and in-person events

and optimizing the efficiency of core business platforms.

Responsibilities :

Platform & Technical Ownership :

Serve as the

expert and owner

for event and CRM platforms (FormsCraft, Accelevents, HubSpot), handling everything from initial

setup and testing to live execution

Manage, maintain, and potentially integrate data

across various systems, leveraging a solid understanding of

Relational and Non-Relational Databases

Utilize knowledge of

Node.js

for potential custom scripting, API integrations, or advanced troubleshooting, enhancing platform functionality.

2.Operational Excellence & Troubleshooting :

Manage all technical and logistical aspects of events, ensuring a

smooth, seamless experience

for all participants.

Act as the primary

trouble shooter

for technical issues, applying a problem-solver mindset to optimize workflows and identify operational bottlenecks for tech-driven solutions.

3.Communication & Data Insights :

Draft and coordinate

clear, confident communications

for candidates, partners, and internal teams.

Maintain the

integrity of CRM data

and generate actionable reports on registrations, attendance, and engagement metrics to drive insights for the organization.

The responsibilities are inclusive but not limited to parameters as stated. Additional responsibilities can be assigned or current duties can be altered to match the business requirements.

Requirements :

Bachelor’s in Engineering, Computer Science, IT, or related field.

Experience or familiarity with back-end technologies such as Node.js.

Working knowledge of database systems, including both Relational and Non-Relational Databases (e.g., SQL, MongoDB, etc.).

Strong written and verbal communication skills—you can explain complex tech in simple words.

Comfortable working with CRMs and event platforms (FormsCraft, Accelevents, HubSpot).

Proactive, detail-oriented, and excellent at multitasking.

Problem-solver mindset with a knack for troubleshooting and optimizing processes.

Benefits :

Competitive salary commensurate with experience.

Professional development opportunities.

Dynamic and inclusive work culture with opportunities for growth and advancement.

Join us at SEED Global Education and be part of a team that is shaping the future of education through technology. Together, we can make a meaningful impact on the lives of learners around the world. Apply now to embark on an exciting journey with us!

To know more about SEED, visit our website & social media handles

Website – https : / / www.seedglobaleducation.com /

Instagram – https : / / www.instagram.com / seedglobaleducation /

YouTube– https : / / www.youtube.com / channel / UC3MP4DqbTWFLLhyzQl7hCBw / featured

LinkedIn – https : / / www.linkedin.com / company / seed-global-education /

For any further information, please reach out to BHAVNA MANCHANDA on hr@seedglobaleducation.com