Client Relations Lead

We are looking for a 360° Client Servicing Manager with strong experience managing government accounts , overseeing end-to-end campaign execution across print, digital, and events. The role requires excellent coordination, communication, and project management skills to ensure timely delivery of campaigns.

Key Responsibilities

• Manage day-to-day communication and coordination with government clients, ministries, PSUs, and government bodies.
• Handle complete project lifecycle — brief understanding, planning, execution, and timely delivery.
• Coordinate with internal teams (creative, design, production, digital, media, and events) for seamless execution of campaigns.
• Prepare project timelines, workflow trackers, and status reports for ongoing deliverables.
• Ensure all communication, creatives, and collaterals meet government guidelines and quality standards.
• Support 360° delivery across print, digital, social media, AVs, events, and exhibitions.
• Manage approvals, documentation, compliance, and submission of required government formats.
• Build strong client relationships and ensure high satisfaction.

Requirements