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Assistant Manager - BPO Voice
ADVENXAKakkanad, KL, in11 days ago
Job type
- Quick Apply
Job description
Job Description
Assistant Manager - BPO Voice
Location : Infopark, Kakkanad, Kochi.
Graduation- Degree Mandatory
Salary range : Upto 8 LPA
Experience : Minimum 5 yrs experience in any BPO. Team handling experience is a must.
Shift : Night Shift (5 days / week)
Working Days- Monday - Friday
Requirements
Minimum 5 years of hands-on experience in a BPO voice process
At least 2 years of proven experience in managing a customer service team
Inbound call experience is mandatory
Strong expertise in shrinkage and attrition management
Demonstrated ability in leadership, coaching, team motivation, and conflict resolution
Benefits
Commuter Assistance
Requirements
1. Qualification : Bachelors Degree. 2. verbal and written communication skills. 3.Team Leading
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Assistant Manager • Kakkanad, KL, in
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