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Office 365

ConfidentialBengaluru / Bangalore

30+ days ago

Job description

O365 Workplace Services and SharePoint WPS

Generic JD applied O365 User Migration SharePoint WPS Exchange L3 / L4 Administration Office L3 / L4 Administration.
Carry out improvement plans derived from problem management, architect, and vendor suggestions.
Proactive Problem Management Trend Analysis for Service Improvement Plans.
Execute the Change tasks for Citrix configuration changes and upgrade configuration changes in multiple environments (Int, QA, DR, and Production).
Update incident and change ticket information in the ServiceNow ticket management tool.
Coordinate with multiple teams for resolving incidents and executing change tickets.
Suggest improvements in O365, Exchange & Azure based on known issues.

Must-Have Skills :

Hands-on experience managing the following technologies :

Windows Operating System.

MS Exchange.

Office 365.

AD (Active Directory).

Azure AD (Azure Active Directory).

Group Policy Management.

DNS (Domain Name System).

DHCP (Dynamic Host Configuration Protocol).

PKI (Public Key Infrastructure).

PowerShell Scripting.

VMware VM Management.

O365 L3 / L4 Administration.

Windows Server 2012 / 2016 and Office 2013 / 2016 / 365 / 2019.

Hands-on experience on Azure AD.

Hands-on experience in managing O365 User Migrations.

Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services, Cloud components, and associated interconnections.

Good-to-Have Skills :

Very good verbal and written English communication and presentation skills.

Effective time management, team handling, and organizational skills.

Client interaction and escalation management.

Skills Required

VMware, Azure Active Directory, Microsoft Azure, Office 365, Office 365 Admin

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365 • Bengaluru / Bangalore