Desktop Support SpecialistSISL Global • vapi, gujarat, in
Desktop Support Specialist
SISL Global • vapi, gujarat, in
15 days ago
Job descriptionDiagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break / fix issues of windows and mac computers Assist with network connectivity issues, including LAN / WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal performance of equipment Build and maintain strong relationships with end users and ensure user satisfaction Associate's or bachelor’s degree in information technology, Computer Science, or related 2-4 years of experience in a desktop support or similar role. Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications. Experience with Active Directory, group policies, and user account management. Familiarity with remote desktop tools and support software. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Shift Timings : 7 : 00 am TO 15 : 00 pm IST
Key Responsibilities :
- Provide second-level technical support for desktop / laptop hardware, software, and peripheral
issues.
ticketing system.
Qualifications :
field, or equivalent work experience.
Technician (MCDST) are a plus
Create a job alert for this search
Desktop Support Specialist • vapi, gujarat, in
Related jobs
Sev1 / Sev2) and contributing to application development.This hybrid role requires strong expertise in Python, TypeScript, AWS services, CI / CD pipelines, and monitoring tools.The ideal candidate shou...Show more
Zendesk Specialist
Cozzera • vapi, gujarat, in
This role is ideal for a highly skilled professional who understands customer support operations and knows how to transform Zendesk into a fully optimized, automated, and data-driven support platfo...Show more
Last updated: 8 hours ago • Promoted • New!
IT Hardware and Network Specialist
Talent Integrators • Vapi, Gujarat, India
Role : IT Hardware & Network Specialist Location : Delhi Work Mode : 5 Days WFO Work Type : Contractual (1 Year, extendable) Experience : 5+ Yrs Education Criteria : B.
Tech in Computer Science / IT ...Show more
Last updated: 6 hours ago • Promoted • New!
Application Support Engineer / Full Stack (Python + typescript) Support Engineer - Remote Work
techolution • vapi, India
Remote
Last updated: 7 hours ago • Promoted • New!
Workday Financials Specialist
Digivance Solutions • vapi, gujarat, in
Job Title : Workday Financials Specialist – Accounting Center.Location : Multiple locations in India (On-site / Hybrid-Not remote).
Mode of Interview : Face to Face / Video.Background Check : Post-onboard...Show more
Last updated: 8 hours ago • Promoted • New!
Service Desk Lead
HCLTech • vapi, gujarat, in
Please see the below job description and revert with your updated CV in case you find it suitable.As per relevant experience and last drawn CTC.
To be discussed during the interview.Analyst would be...Show more
Last updated: 8 hours ago • Promoted • New!
Servicenow
Tata Consultancy Services • vapi, gujarat, in
Greetings from Tata Consultancy Services!!.ServiceNow Sr Developer / Consultant.Designs, develops, and implements solutions on the ServiceNow platform to automate business processes.Responsible for d...Show more
Last updated: 24 days ago • Promoted
Integration Analyst - ITX
Quadrant IT Services • vapi, gujarat, in
Position : Integration Analyst - ITX.Hybrid : 1 week in office every month.EDI mapping, integration, and business process understanding within logistics and supply chain domains.The ideal candidate w...Show more
Last updated: 16 days ago • Promoted
Email Delivery & Infrastructure Specialist
graph8 • vapi, gujarat, in
You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure....Show more
Last updated: 8 hours ago • Promoted • New!
Loan Documentation Specialist
Altisource • vapi, gujarat, in
US mortgage experience is a must-.Maximum package offered will be 4.NSA + Incentive, willing to work in night shifts.Conduct thorough reviews of construction documents to prepare detailed recommend...Show more
Last updated: 8 hours ago • Promoted • New!
Aveva PI Lead
Amazure Technologies Pvt Ltd • Vapi, Gujarat, India
Job Description : 4 to 6 years of relevant experience in Aveva PI Suit of products Tertiary Qualification in IT / Computer Science / related discipline Expertise Skills : PI AF, EventFrames, DataLin...Show more
Last updated: 6 hours ago • Promoted • New!
Technical Application Specialist
Meril • Vapi, Gujarat, India
Job Description : Technical Application Specialist – MISSO Surgical Robot.Technical Application Specialist.Vapi / On-site (with frequent travel to hospitals & demo sites).
Head – Autonomous & Surgica...Show more
Last updated: 7 days ago • Promoted
SLAM Expert Application
Meril • Vapi, Gujarat, India
LiDAR, and multi-sensor fusion, as well as dense and semantic mapping.The role involves developing robust SLAM systems for various robotics platforms.
Architect multi-modal SLAM systems (VIO / LIO / VLI...Show more
Last updated: 30+ days ago • Promoted
Tech Support Engineer
FinGuru India • vapi, India
Provide L1 / L2 technical support for systems, applications, and hardware.Troubleshoot OS, software, network, and connectivity issues.
Install, configure, and maintain laptops / desktops and user access...Show more
Last updated: 2 hours ago • Promoted • New!
Service Delivery Leader - Application Support
PeopleStrong • vapi, gujarat, in
We are looking for an experienced.Application Support operations for PeopleStrong’s HR Tech platform.The role focuses on driving SLA adherence, managing escalations, improving support processes, an...Show more
Last updated: 8 hours ago • Promoted • New!
Senior Salesforce Service Cloud Specialist
Info Services • vapi, gujarat, in
Job Title : Senior Salesforce Service Cloud Specialist.We are looking for an experienced.Senior Salesforce Service Cloud Specialist.
Salesforce Service Cloud solutions.The ideal candidate will have d...Show more
Last updated: 8 hours ago • Promoted • New!
Azure Cloud Architect
Cozzera • vapi, gujarat, in
Job Title : Azure Cloud Architect.The ideal candidate should have deep technical knowledge of Azure services, performance engineering, distributed systems, and modern.
Design and architect scalable, ...Show more
Last updated: 8 hours ago • Promoted • New!
Active Directory Specialist
Tata Consultancy Services • vapi, India
TCS is hiring for Active Directory Management.Good Knowledge on AD and AD Security, Scripting.Knowledge of HTTP, HTTPS, TCP / IP, SMTP, DNS, SSH, TELNET, SNMP, FTP.
Good-to-Have Good Commination, Anal...Show more
Last updated: 2 hours ago • Promoted • New!
Administrative Support Specialist
Monarch Polyplast Private Limited • Vapi, Republic Of India, IN
We suggest you enter details here.This is a full-time on-site role for an Office Associate located in Vapi.The Office Associate will be responsible for managing day-to-day administrative tasks, ass...Show more
Last updated: 30+ days ago • Promoted