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Director - Sharepoint Environment

Anlage InfotechGurgaon

13 days ago

Job description

SharePoint Leadership :

Oversee architecture, governance, and optimization of SharePoint environments (on-premises and cloud)
Lead modernization efforts, including migration to SharePoint Online and integration with Microsoft 365
Define content management strategies, metadata standards, and user adoption plans

AI Strategy & Implementation :

Drive AI initiatives that enhance automation, predictive analytics, and intelligent workflows

Collaborate with data science teams to embed AI into SharePoint and support operations

Evaluate and deploy tools like Microsoft Syntex, Copilot, and Azure AI services

Enterprise Support Management :

Lead global support operations, including helpdesk, incident management, and escalation protocols

Implement ITIL best practices and service-level agreements (SLAs)

Monitor support KPIs and drive continuous improvement in customer satisfaction

Quality Control & Compliance :

Establish and enforce QC frameworks for digital platforms and support services

Conduct regular audits, performance reviews, and root cause analyses

Ensure compliance with regulatory standards (e.g., ISO, GDPR, HIPAA)

Cross-Functional Leadership :

Manage cross-functional teams across IT, AI, support, and QA

Oversee budgets, vendor relationships, and strategic partnerships

Present performance metrics and strategic roadmaps to executive leadership

Qualifications :

Bachelors or Masters in Computer Science, Information Systems, or related field

15+ years in enterprise IT leadership, with deep expertise in SharePoint, Gen AI and Artificial intelligence.

Proven experience managing support operations and quality control programs

Strong understanding of Microsoft 365, Azure, and enterprise AI tools

Excellent communication, strategic planning, and team-building skills

(ref : hirist.tech)

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Director Environment • Gurgaon

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