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Customer Order Service – Parts / Analog Us&C Supp

Customer Order Service – Parts / Analog Us&C Supp

Carestream Health India Pvt. Ltd.Lucknow, Republic Of India, IN
1 day ago
Job description

Position Objectives :

  • Ability to place orders in the SAP system
  • Strong problem-solving skills and ability to follow-up on issues
  • Expertise in working with SAP and other related tools
  • Collaboration with other departments within the company

Position Responsibilities :

  • Placing orders in the SAP system
  • Identifying and resolving issues related to orders
  • Utilizing SAP and other system tools to manage orders
  • Collaborating with other departments within the company to ensure timely and accurate order fulfillment
  • Communicating effectively with customers to understand their needs and provide accurate information
  • Following up on orders and providing tracking and status updates
  • Adhering to company policies and objectives
  • Self-motivated and able to take ownership of responsibilities.
  • Education - Bachelor’s Degree

    Language - Strong proficiency in English, both oral and written

    Schedule - On Call Monday through Friday – 9hrs. Shift window 5 : 30pm – 5 : 30 am IST

    Experience - 2 years' experience in Order fulfillment / Order to Cash process. International voice calling.

    Skills

  • Strong customer service orientation
  • Attention to detail and ability to multitask
  • Strong communication skills, both verbal and written
  • Team player with a positive attitude
  • Ability to handle technical product orders
  • Strong problem-solving and critical thinking skills
  • Able to work in a fast-paced and high-stress environment
  • Sense of urgency and ability to prioritize tasks effectively
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    Customer Service • Lucknow, Republic Of India, IN

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