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Client Solutions Architect

Client Solutions Architect

IDfyRepublic Of India, IN
26 days ago
Job description

Who are we?

IDfy is Asia’s leading TrustStack, trusted by the best. With global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy, fraud detection smarter, and onboarding seamless.

With a presence across 10 countries, IDfy is the market leader in APAC, serving logos such as Amazon, PayPal, Smart, Wise, BDO, BPI, HDFC Bank, Zomato, PhonePe, Paytm, HUL, and many others. With more than 13+ years of experience and 2 million verifications per day, we are pioneers in this industry.

IDfy’s three platforms - OnboardIQ, OneRisk, and Privy - come together to form one seamless solution enabling trust.

OnboardIQ

An onboarding platform that accelerates growth with frictionless omni-channel onboarding, while mitigating fraud and improving the quality of accounts.

OneRisk

A fraud and risk management platform to mitigate financial, legal, and reputational risks and avoid losses with proactive fraud prevention. It covers individual risk, entity risk, and asset risk.

Privy

A privacy and data governance platform to ensure DPDPA compliance through trust and privacy

governance suite and avoid monetary and reputational loss.

From opening a bank account to landing a job, from securing a loan to making a payment—IDfy is there, ensuring that trust is built, fraud is eliminated, and businesses can operate with confidence.

We are the perfect match if you...

  • Have 5-9 years of experience and have
  • Technical Acumen : Solid understanding of SaaS platform architecture, development, and consumption, enabling effective collaboration with technical teams and clients
  • Demonstrates comprehensive product knowledge to address client needs and articulate solution benefits
  • Curiosity and Problem-Solving Mindset : Demonstrates a proactive approach to identifying challenges, analyzing root causes, and developing innovative solutions to complex problems.
  • Ownership and Initiative : A self-motivated individual with a strong sense of responsibility, capable of independently driving projects to successful completion with energy and determination.
  • Collaborative Approach : Thrives in dynamic environments, effectively engaging with diverse internal and external stakeholders to achieve shared goals.
  • Communication Excellence : Exceptional verbal and written communication skills, delivering clear, concise, and impactful messages tailored to varied audiences.
  • Detail-Oriented : Meticulous attention to detail, ensuring high-quality deliverables and accurate execution of tasks.

The outcomes you will drive :

  • You will lead pre-sales for international clients, helping streamline their user onboarding and risk solutions
  • You will act as their trusted consultant, helping them understand the business case for transformation and the journey of adoption
  • You will frequently be on site in the Philippines, UAE, and KSA
  • You will be responsible for maximizing the percentage of leads converted into closed deals through strategic engagement and tailored solutions
  • You will assist in streamlining the sales process to reduce the time from initial contact to deal closure, enhancing efficiency and client satisfaction.
  • You will be responsible for identifying opportunities for upsell, cross-sell, and delivering customized solutions that meet client needs
  • Here’s What Your Day Will Look Like...

  • Deeply understand our clients' business goals, current processes, challenges, and strategic plans
  • Map the various stakeholders and decision-making processes within the client's organization
  • Craft a unique and compelling value proposition & solution using IDfy products, which shows the various stakeholders how they can achieve their specific goals with IDfy.
  • Help the client experience and visualize how the solution will uniquely solve their challenges
  • Ensure the technical, product, business, and compliance stakeholders from the client's end are convinced that our solution is the best value investment they can make today
  • Project manage the deal, coordinate between the client and IDfy internal teams to take the deal all the way to the final stage of commercial closure
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    Solution Architect • Republic Of India, IN

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