Job Description for Area Manager - Collections
We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.
Key Responsibilities : - Team Management : Lead and motivate a team of Portfolio Managers to achieve recovery targets.
Recovery Operations : Oversee collections processes, ensuring efficient and effective recovery strategies.Customer Relationship Management : Develop and maintain relationships with customers to facilitate payment.Performance Monitoring : Track and analyze recovery performance, identifying areas for improvement.Strategy Development : Develop and implement recovery strategies to maximize recovery rates.Requirements : - Experience : 6-12 years of experience in collections, specifically in one of the following product categories :
Credit Cards (CC)Personal Loans (PL)Loan Against Property (LAP)Business LoansHousing FinanceSkills : Strong leadership, communication, and negotiation skills.Knowledge : Familiarity with collections processes, regulatory requirements, and industry best practices.What We Offer : - CTC : ₹16 lakhs per annum.
Career Growth : Opportunities for professional growth and development.Dynamic Work Environment : A fast-paced and dynamic work environment in a leading private sector bank.other Locations : - Chandigarh
NoidaDelhiLudhianaMumbaiJaipurAhmedabadIdeal Candidate : - Results-driven : Proven track record of achieving recovery targets.
Leadership skills : Experience in leading and motivating teams.Strong communication : Excellent communication and negotiation skills.Industry knowledge : Familiarity with collections processes and regulatory requirements in the specified product category.