Relationship Lead Manager
ConfidentialDelhi NCR30+ days ago
Job descriptionBuild and sustain strong relationships with high-value clients Identify and understand client financial goals to offer customized banking solutions Enhance revenue opportunities through product recommendations and wallet share increase Drive new customer acquisition and expand market presence Partner with product teams to introduce and promote innovative banking services Ensure compliance with internal policies and external regulatory norms Identify and mitigate risks associated with customer transactions and relationship management Track KPIs and financial metrics related to relationship banking functions Address performance gaps through timely interventions and support Stay informed on industry trends, market conditions, and competitor actions Use insights to develop growth strategies and identify partnership opportunities Work closely with product, credit, and operations teams to ensure seamless service delivery Coordinate efforts across departments to enhance the overall customer experience
Role Overview :
The Relationship Banking Team Lead is responsible for managing a team of Relationship Managers, driving business growth, enhancing client satisfaction, ensuring compliance, and collaborating with cross-functional teams. This role focuses on client acquisition, relationship deepening, performance tracking, and market intelligence to meet organizational objectives.
Key Responsibilities :
Team Leadership
- Lead, mentor, and coach the relationship banking team to achieve individual and collective goals
- Provide support in relationship management practices and ensure adherence to high service standards
Client Relationship Management
Business Development
Risk Management
Performance Monitoring
Market Intelligence
Cross-functional Collaboration
Skills Required
Team Leadership, Relationship Management, Business Development, Customer Acquisition, Banking Products
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Relationship Manager • Delhi NCR
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