▷ [25 / 10 / 2025] Manager - India KYC [T500-20951]

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchange.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific

About the Role :

Position Title : Manager

Corporate Title : Manager

Reporting to : AVP

Location : Bangalore

Job Profile : Responsibilities :

• Perform day-to-day management of the team – request prioritization, task delegation, progress monitor, stakeholder updating, problem solving, member support, team motivation and importantly, ensure the expected KPI and Quality is properly met.
• Act as a Checker for the assigned process & ensure the process are completed at a agreed SLA with good quality
• Manage KYC book of work by consolidating data & prioritizing requests from various stakeholders and keep close connection with onshore team.
• Liaising with various departments and internal stakeholders to create collaborative work relationships – understand their data requirements, propose the solutions, advocate the team values, obtain their supports when required.
• Be involved in both projects actively (local and Global) and be a champion to represent KYC Team to respective Project Management team in ensuring the ultimate goals and objectives and deliverables of the projects is met per expectations.
• Work with relevant stakeholders to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Handling escalations without delay and providing resolution of issues and be immediate point of contact locally to the team.
• Act as a KYC knowledge center to the team and ability to resolve queries pertaining to high-risk KYC profiles.
• Interpret regulatory / policy changes and communicate their implications to the team. Ability to establish action points arising out of the same and incorporate the impact within laid down procedures.
• Keeping abreast of developments within the financial regulatory environment and proactively educate the team on the same.
• Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management.
• Provide timely and effective feedback on performance to the team on job objectives and mentor team members to achieve the expected performance standards.
• Plan for effective utilization of resources and exhibit complete ownership of the business.

Requirements : Experience :

Primary Responsibilities :

Ideal Qualifications :

Note : Must have experience in New Onboarding of Clients.

Equal Opportunity Employer :

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.