Guest Experience Specialist

Company Description

Appetite Oasis Restaurants LLP (Appetite Oasis) is a dynamic company dedicated to redefining the culinary landscape with innovative concepts and exceptional dining experiences. Committed to creating memorable dining experiences with warm hospitality, Appetite Oasis provides enriched customer experiences. With over 15 years of extensive experience in the hospitality sector, Mr. Sujal Mehta, a valued partner at Appetite Oasis, brings a wealth of knowledge and operational expertise to the company. Appetite Oasis is proud to introduce three unique restaurant brands, each offering a distinctive and memorable culinary journey that reflects our commitment to culinary excellence, diversity, and unparalleled service.

Role Description

This is a full-time on-site role located in Ahmedabad for a QSR Order Taker / Captain / Steward. The responsibilities of the role include taking customer orders, assisting in food and beverage service, ensuring customer satisfaction, and maintaining a clean and welcoming dining environment. The role also involves handling sales transactions, providing excellent customer service, and collaborating with the kitchen staff to ensure smooth operations.

Qualifications

• Excellent Communication skills
• Sales and Customer Service experience
• Food & Beverage service skills
• Experience in staff Training
• Basic knowledge of Forklift Operation (if applicable)
• Ability to work in a fast-paced environment
• Strong organizational and multitasking skills
• High school diploma or equivalent;

additional hospitality certifications are a plus