Enterprise Program Manager

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team.

Enterprise Program manager

We are looking for an Enterprise Program Manager to lead end-to-end governance and execution of complex, multi-workstream enterprise PXM, PIM, and MDM implementations and programs, ensuring predictable delivery outcomes and strong stakeholder confidence.

This role is accountable for overall program planning, scope and change control, risk management, dependency coordination, and stakeholder communication across customers, partners, and internal teams. The Program Manager works closely with Solution Architects, Implementation Leads, Product, Engineering, Partners/System Integrators, and Commercial teams.

The Program Manager plays a critical role in establishing execution discipline, enforcing governance, and driving operational excellence across Syndigo's largest and most strategic delivery programs.

Key Duties & Responsibilities

Program Execution & Governance

· Own end-to-end program delivery across multiple workstreams, ensuring alignment to approved scope, timelines, and budget

· Establish and enforce governance frameworks, delivery cadence, and escalation paths

· Maintain program plans, milestones, dependencies, and delivery health indicators

Scope, Risk & Change Management

· Own scope definition, estimation alignment, and structured change control processes

· Proactively identify, track, and mitigate risks and dependencies across teams and partners

· Manage impact analysis for changes across cost, timeline, and resources

Cross-Functional & Partner Coordination

· Coordinate execution across Solution Architecture, Implementation, Product, Engineering, and Partner/SI teams

· Define clear roles, responsibilities, and RACI across internal and external stakeholders

· Hold partners and delivery teams accountable to commitments and governance standards

Stakeholder & Customer Management

· Communicate program status, risks, and mitigation plans clearly and consistently

· Build trust and confidence with enterprise customers through transparency and predictability

· Translate complex delivery challenges into clear, actionable outcomes for leadership.

Required Skills & Abilities

· Strong program execution and delivery governance capabilities

· Proven ability to manage scope, risk, dependencies, and change across complex programs

· Excellent stakeholder communication and expectation management skills

· Ability to coordinate cross-functional and partner-led teams effectively

· Strong analytical, planning, and problem-solving skills

· Data-driven decision-making and reporting discipline

Education & Experience

· Bachelor's degree required

· 10+ years of experience in program or project management for enterprise technology initiatives

· Experience leading large-scale, multi-team, and partner-led programs

Technical Skill Set

· Program and project management tools, dashboards, and reporting frameworks

· Strong understanding of enterprise SaaS platforms and integrations

· Advanced Excel and reporting skills for tracking financials, forecasts, and KPIs.

This position will require working from Bangalore office twice a week.

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

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Syndigo Job Applicant Privacy Notice

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Skills Required
Advanced Excel