Business Operations Associate

Business Operations Associate

Role Purpose

: To support the Business Process Excellence & Assurance team in ensuring smooth day-to-day operations, timely reporting and efficient coordination across projects. This role is ideal for someone who enjoys keeping things organized, is comfortable working with basic data and is eager to explore how AI tools can simplify and improve daily operations

About the Rol

e : We're looking for a proactive and detail-oriented individu al who can assist in managing ongoing process initiatives and ensure timely flow of updates, reports and communication within the team.You'll work closely with the Manager and Specialists to maintain trackers, prepare daily / weekly reports, follow up with cross-functional teams and explore ways to us e automation and AI too ls to make work smarter and faste

r.This role provides exposure to how large-scale business processes are planned, tracked, and improved - a great opportunity to learn operations, reporting and AI-driven efficiency at one of India's fastest-growing companie

s.

Key Responsibiliti

• es : Maintain trackers, reports and dashboards for ongoing process improvement projec
• ts.Coordinate with internal teams to collect updates and ensure timely reporti
• ng.Support the preparation of weekly and monthly performance summari
• es.Assist in process documentation, data validation, and closure tracki
• ng.Experiment wi th AI tools and automat ion to reduce manual work in reporting and coordinati
• on.Contribute ideas to improve team efficiency and communicati
• on.Provide day-to-day operational support to the Manager and Specialis

ts.

What We're Looking

For : Experience & Backg

come.Technical & Analytical S

ving.Mindset & Learning Orient

tion.Communic

ates.

Work Pr

ndards

Skills Required

CRM Tools, google sheets