AVP Delivery (BFS), IT

Job Title : Senior Delivery Leader – IT Services

Role Overview :

The Senior Delivery Leader is responsible for end-to-end management and delivery of complex IT programs and portfolios, ensuring client satisfaction, operational excellence, and financial performance. This role requires strategic oversight, leadership, and deep expertise in application development, support, and transformation projects within a large-scale, Tier 1 / 2 IT services organization.

Key Responsibilities :

• Program & Portfolio Management : Lead and orchestrate multiple application development, support, and transformation programs. Manage portfolios with a focus on high-value accounts (above $30 Mil ACV) and multiple concurrent projects across various delivery models including Time & Material, Fixed Price, and Production Support.
• Client & Stakeholder Engagement : Build strong relationships with key clients, understand their strategic objectives, and align delivery practices to meet business needs. Regularly communicate program status, risks, and opportunities to senior stakeholders.
• Delivery Excellence : Ensure delivery quality, adherence to timelines, scope, and budget. Drive operational efficiency through process optimization, automation, and innovation initiatives. Oversee delivery teams, including large multi-national and cross-functional resources (>

450 members).

Required Skills & Experience :

450 members) across multiple geographies.

Preferred Qualifications :