Network Operations Center Engineer
HCLTechNagpur, Maharashtra, India14 hours ago
Job descriptionProven hands-on experience with SD-WAN platforms (Versa, Cisco Viptela, Cisco Meraki). Strong expertise in Aruba Wireless LAN infrastructure and controllers. Proficiency with Juniper devices (routers & switches). Solid understanding of routing, switching, network security fundamentals, and WAN / LAN environments. Experience in enterprise-level incident response and troubleshooting.
Shift : 24x7 Rotational Support
Key Responsibilities :
- Manage and support global network operations with a strong focus on SD-WAN infrastructure.
- Hands-on experience with SD-WAN platforms including Versa, Cisco Viptela, and Cisco Meraki.
- Act as an engineer for P1 / P2 incidents, ensuring timely recovery and root cause analysis.
- Collaborate with hardware and service vendors for troubleshooting, upgrades, and issue resolution.
- Monitor, optimize, and maintain network performance across multiple sites.
- Administer and manage network hardware including Aruba Wireless LAN controllers, access points, Juniper routers, and switches.
- Perform advanced troubleshooting for routing protocols, network connectivity, and wireless issues.
- Ensure compliance with operational processes, documentation, and change management guidelines.
Mandatory Skills & Experience :
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Network Engineer • Nagpur, Maharashtra, India