E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.Amravati, IN30+ days ago
Job descriptionManage daily customer requests through a shared mailbox and provide member support across multiple channels. Ensure customer satisfaction by addressing complaints and inquiries promptly. Conduct product sales and process returns and related requests. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. Maintain records of customer interactions, comments, and complaints. Provide feedback to management regarding customer issues, concerns, and emerging trends. Adhere to communication procedures, guidelines, and policies. Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems. Develop and document knowledge into useful content. Continuously enhance knowledge of products and services. Achieve or surpass performance targets. Participate in training and development programs to enhance customer service skills and knowledge. Demonstrated experience in customer service. Automotive repair, parts, and component knowledge (required). Technical or engineering experience. Proficiency in English. Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions. Ability to multitask, prioritize tasks, and manage time efficiently. Maintain a positive, empathetic, and professional demeanor with customers. Customer-centered approach with adaptability to various customer personalities. Teamwork skills for working with team members and other departments. Ability to work remotely in shifts aligned with market operational hours. Digital literacy. Willingness to achieve goals and pursue self-improvement. Capability to perform effectively under pressure. Ability to work North American working hours.
Job Description : Automotive Customer Service Representative
Location : Remote (North American Hours)
Desired Skills and Experience :
- Education : Bachelor's degree in Engineering
- Required Experience : 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)
Key Duties and Responsibilities :
Requirements and Skills :
Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!
Create a job alert for this search
Customer Service • Amravati, IN
Related jobs
![Mobile App Release Manager [T500-19891]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Best%20Buy%20India)
)
Job Opening : Automobile Sales Executive.An exciting opportunity awaits for an Automobile Sales Executive at our client, an Indian multinational ride-sharing company.
We are seeking a dynamic individ...Show moreLast updated: 30+ days ago
- Promoted
Brand Manager (Pet Care Brand)
Magma ConsultancyAmravati, IN We’re hiring a Growth Marketing Manager to lead performance across all paid channels for our fast-scaling DTC pet products company.
If you’re performance-obsessed, analytically sharp, and fluent in ...Show moreLast updated: 1 day ago
- Promoted
Mobile App Release Manager [T500-19891]
Best Buy IndiaAmravati, IN Own the release calendar and manage the end-to-end release process for mobile apps on iOS and Android.Coordinate and execute OTA releases using tools such as Code Push or custom delivery systems, e...Show moreLast updated: 22 days ago
- Promoted
Patient Service Representative
TripleAmravati, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 1 day ago
- Promoted
Marketplace Ecommerce Manager
Yugen Consulttingamravati, maharashtra, in Product Listing & Optimization.Ensure all products are listed with high-quality images, compelling descriptions, and optimized keywords.
Conduct A / B testing for product titles, bullet points, and de...Show moreLast updated: 28 days ago
- Promoted
Account Manager – Amazon & E-commerce Advertising Platform
Hectoramravati, maharashtra, in Hector is a next-generation advertising platform built to simplify and scale Amazon and e-commerce advertising.We help brands run smarter campaigns through automation, Amazon Marketing Cloud (AMC) ...Show moreLast updated: 9 days ago
- Promoted
RB-LS : Business Development Associate
ConfidentialMorshi, India The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the.The department drives business from branches across India and is responsible for sourci...Show moreLast updated: 4 days ago
- Promoted
Senior Customer Service Representative
TripleAmravati, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 30+ days ago
- Promoted
Senior Sales Development Representative – North America Market
Algonomyamravati, maharashtra, in Job Title : Senior Sales Development Representative – North America Market.At Algonomy, we power the world’s leading retail and e-commerce brands with AI-driven personalization solutions.We’re on a ...Show moreLast updated: 30+ days ago
- Promoted
Account Manager – Amazon & E-Commerce Advertising Platform
HectorAmrāvati, Republic Of India, IN Hector is a next-generation advertising platform built to simplify and scale Amazon and e-commerce advertising.We help brands run smarter campaigns through automation, Amazon Marketing Cloud (AMC) ...Show moreLast updated: 9 days ago
- Promoted
Account Manager
DemandXAmravati, Maharashtra, India Required : 2-5 years customer service or administrative experience Excellent English written and verbal communication Strong computer skills and learning aptitude Exceptional attention to detail (99...Show moreLast updated: 21 days ago
- Promoted
Amazon Marketplace Manager
AutobrushAmravati, IN We only review submissions that complete this pre-interview form.You MUST copy and paste this entire link into your browser ( doesn’t allow hyperlinks) : .
If you're serious about Amazon and love to d...Show moreLast updated: 6 days ago
- Promoted
Customer Success Manager
Wayground (formerly Quizizz)amravati, maharashtra, in This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
1 Financeamravati, maharashtra, in Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan.
Educating members on our tools and features to enhance adoption...Show moreLast updated: 22 days ago
- Promoted
Customer Success Manager
Zocketamravati, maharashtra, in Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
- Promoted
Sales Development Representative (US Shift)
Flamamravati, India Sales Development Representative (US).Night Shift (7 PM – 4 AM IST), Remote.Flam aims to redefine how consumers interact with ads, content in every shape and form, retail aisles, live broadcasts an...Show moreLast updated: 15 days ago
- Promoted
Ecommerce Manager
The Real Estate CONNECTamravati, maharashtra, in E-commerce & Digital Promotions Manager.Merge online selling expertise with strategic digital marketing to drive visibility and enrollment for online programs.
Craft customer journeys that convert a...Show moreLast updated: 1 day ago
- Promoted
Customer Support Representative
BolsterBizamravati, maharashtra, in The ideal candidate is an energetic self-starter.You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning.
You will interact with customer...Show moreLast updated: 1 day ago
Automobile Sales Executive - Maharashtra
2comsAmravati, MH, inQuick Apply