Lead Technical Support Engineer
Bhash Software Labschennai, tamil nadu, in23 hours ago
Job description2–4 years of experience in Technical Support / Customer Support / IT Helpdesk. Basic understanding of operating systems and software applications. Good knowledge of SQL or relational databases (Oracle / MySQL / PostgreSQL). Exposure to PHP is a plus (not mandatory). Strong analytical, communication, and problem-solving skills. Ability to handle customer calls confidently and patiently. Quick learner with a positive attitude. Opportunity to grow in one of India’s leading enterprise communication companies. Work with a young, fast-moving tech environment. Excellent exposure to SMS, WhatsApp API, and enterprise-level platforms. No night shifts — healthy work-life balance. High learning and growth potential for fast performers
Job Title : Technical Support Lead Engineer (2–4 Years) – BhashSMS
Location : Bangalore Salary : ₹25,000 – ₹45,000 per month (₹30,000 target) Experience : 2–4 years Job Type : Full-time (Work From Office)
About BhashSMS
BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs. We offer the best pricing in the market, 24 / 6 support, and a strong focus on customer success.
We are expanding our tech support team and looking for smart, energetic, customer-focused professionals.
Key Responsibilities
- Troubleshoot and resolve basic software-related issues.
- Handle customer queries via calls, emails, and support tickets with high professionalism.
- Escalate complex problems to senior technical team members.
- Run simple SQL queries and assist in creating custom reports.
- Document issues and resolutions accurately in the system.
- Continuously learn company tools, APIs, and platforms.
- Follow defined workflows, SLAs, and support processes.
- Maintain excellent customer service and communication etiquette.
Required Qualifications
Why Join Us
Please share your resume at juveria@bhashsms.com
Create a job alert for this search
Technical Support Engineer • chennai, tamil nadu, in
Related jobs
- Promoted
Technical Lead
MphasisChennai, IN Looking for Senior Ingenium Developer with 10+ years' experience and following skills.Experience in Mainframe O / S and Development using COBOL programming language & JCL.
Experience in development an...Show moreLast updated: 2 days ago
- Promoted
Karomi - Team Lead - Tech Support
Karomi Technology Pvt. Ltd.Chennai, India About the Role : Lead end-to-end customer support for Karomis V7 SaaS product, owning processes, escalations, and customer relationships while partnering closely with Product & Enginee...Show moreLast updated: 30+ days ago
- Promoted
Ad-Tech Support Engineer
Tavantchennai, tamil nadu, in Job Opening : Ad-Tech Support Engineer.Must Have – Ad tech domain expertise which includes understanding of the Programmatic advertising, troubleshooting experience on DSP, knowledge on how the CTV ...Show moreLast updated: 23 hours ago
- Promoted
Support Team Lead
MovateChennai, Tamil Nadu, India Looking for 10-13 years of L1 Support experience.Technically skilled in IIS, monitoring, and alerting tools Datadog ,.Power automates(power script) , AWS / Azure, ticketing tools like ServiceNow or a...Show moreLast updated: 26 days ago
- Promoted
Technical Support Engineer
USTChennai, IN The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues.
You will support the customer by acting as the liaison between the...Show moreLast updated: 1 day ago
- Promoted
Lead Engineer
HyqooChennai, IN Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, S3 buckets, VPCs, RDS databases, and Lambda functions.
Assist in the design, implementation, and maintenance of backup, ...Show moreLast updated: 12 days ago
- Promoted
- New!
Technical Lead
1HResource SolutionsChennai Description : Job Description : We are seeking an experienced Technical Lead to join our dynamic team.The...Show moreLast updated: 10 hours ago
- Promoted
Technical Support Engineer
AtlassianChennai, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 15 days ago
- Promoted
Technical Support Engineer
Alvaria CXChennai, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer (L1)
RingCentralChennai, IN It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the $2 billion ...Show moreLast updated: 1 day ago
- Promoted
Senior Technical Support Engineer
AtlassianChennai, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
MovateChennai, Tamil Nadu, India We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.
Min 1 yr Experience in Tech support & ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Chennai, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Java Technical Lead
HCLTechchennai, tamil nadu, in Design and develop scalable, high-performance systems using.Implement and maintain AWS cloud services including DynamoDB, Lambda, S3, SQS, SNS, IAM, Kinesis, EventBridge, Glue, and API Gateway.Crea...Show moreLast updated: 23 hours ago
- Promoted
COTS Application Support Tech Lead
MovateChennai, India We are seeking a COTS Application Support Specialist with strong technical and analytical expertise to support and maintain healthcare and CRM-based commercial off-the-shelf (COTS) applications.The...Show moreLast updated: 7 days ago
- Promoted
Amura Health - Technical Support Engineer - Ticketing System
Amura HealthChennai Role Overview : We are seeking a Tech Lead (57 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function.You will : &l...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead
UNCIAChennai, Tamil Nadu, India We’re looking for a passionate Technology Lead / Engineering Manager to join our growing team and help build enterprise-grade banking products using.
NET Core, Angular, and a modern microservices ar...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead
BirlasoftChennai, IN We are seeking a highly skilled.This role demands strong expertise in backend and frontend technologies, cloud platforms, and modern AI-native engineering tools to accelerate productivity and innov...Show moreLast updated: 30+ days ago