Reservations Executive

Company Description

JadeCaps is reimagining the future of short-term rentals in India and Southeast Asia through an AI-first property management and monetization platform. By integrating dynamic pricing, calendar sync, AI chatbots, and owner dashboards, JadeCaps empowers homeowners to maximize their earning potential while delivering exceptional guest experiences. Serving over 500 owners across India, Indonesia, Thailand, and Dubai, JadeCaps drives higher occupancy, optimized pricing, and effortless management. JadeCaps operates three brands : StayJade, RedOlive, and Jade PMS, all dedicated to standardizing the fragmented short-term rental industry with technology and hospitality.

Role Description

This is an on-site internship role for a Reservations Executive located in Bengaluru. The Reservations Executive will manage day-to-day reservations, handle customer inquiries, ensure guest satisfaction, and support sales efforts. The role also involves maintaining accurate records of booking information and providing excellent customer service to guests.

Qualifications

• Excellent Communication skills
• Experience in Customer Service and Customer Satisfaction
• Skills in managing Reservations
• Sales experience is a plus
• Strong organizational and time-management abilities
• Ability to work on-site in Bengaluru
• Previous experience in the hospitality industry is a plus
• Currently pursuing or completed a degree in Hospitality, Business, or related field

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Skills Required

Sales, Customer Service