Banker-Customer Experience / Pipeline

Job Requirements

Job Description : Banker-Customer Experience / Pipeline at IDFC FIRST Bank

Company Name : IDFC FIRST Bank

Job Title : Banker-Customer Experience / Pipeline

Job Type : Full-Time

Job Category : Retail Banking

Department : Retail Banking >

Branch Banking >

Branch

Location : Jalandhar, Punjab, India

Additional Parameters

IDFC FIRST Bank is seeking a highly motivated and customer-focused individual to join our team as a Banker-Customer Experience / Pipeline. As a leading retail bank, we are committed to providing exceptional customer service and building strong relationships with our clients. This is a full-time position located in Jalandhar, Punjab, India.

Key Responsibilities

• Provide excellent customer service to all clients, ensuring their needs are met and their expectations are exceeded
• Act as a point of contact for customers, addressing any inquiries or concerns they may have
• Build and maintain strong relationships with customers to promote loyalty and retention
• Identify and pursue opportunities to cross-sell and upsell bank products and services to customers
• Conduct financial transactions accurately and efficiently, adhering to bank policies and procedures
• Collaborate with other team members to achieve branch targets and goals
• Stay updated on industry trends and changes in banking regulations to provide accurate and up-to-date information to customers
• Maintain a clean and organized work environment to ensure a positive customer experience

Qualifications

If you are a self-motivated individual with a passion for customer service and a desire to grow in the banking industry, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. We offer competitive salary and benefits, as well as opportunities for career advancement within the organization. Join our team and be a part of our mission to provide the best banking experience for our customers.

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Skills Required

Proficiency In Ms Office