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Database Support & Implementation Engineer
Z Info Solution Pvt. Ltd.New Delhi, Delhi, India4 hours ago
Job descriptionDeploy and configure the Hospital ERP application and its database components in clients’ infrastructure (on-premise or cloud). Support the initial setup, configuration, and migration of client data during onboarding. Provide technical guidance and training to client IT teams during installation, go-live, and stabilization phases. Document installation procedures, environment configurations, versioning changes, and onboarding checklists. Coordinate closely with internal teams (development, QA, product) to ensure smooth deployment transitions. Act as primary contact for database-level support requests from clients. Log, categorize, prioritize, and resolve support tickets within defined SLAs. Escalate complex issues appropriately to development or architecture teams. Maintain a record of customizations, versioning history, and client-specific changes. Participate in periodic reviews and retrospective sessions with clients to address recurring issues and plan improvements. Must-Have / Core Skills Strong experience in Microsoft SQL Server (or equivalent RDBMS) Proficiency in T‑SQL, stored procedures, triggers, functions, views, indexing, query optimization Hands-on experience with database installation, backup, restore, disaster recovery, and migration processes Solid problem-solving skills, attention to detail, and analytical mindset Good communication skills to interact with clients and internal stakeholders Ability to multitask, manage priorities, and deliver under pressure Desirable / Plus Experience or familiarity with MySQL, Oracle, or other relational databases Previous work in ERP systems (especially healthcare ERP) Understanding of .NET / C# / APIs / web services would help in cross‑component troubleshooting Knowledge of database security best practices, encryption, auditing Experience in cloud database environments (Azure SQL, AWS RDS, etc.) Certifications (e.g. Microsoft Certified : Azure Database Administrator / SQL Server) Bachelor’s degree in Computer Science, Information Technology, or related discipline 2 to 5 years of hands-on experience in database support, database development, or ERP implementation Experience in client-facing roles (installation / onboarding / support) is preferred Certification in SQL Server / Database Administration will be a plus.
Location : Delhi
Role Type : Full-time, Permanent
Salary Range : 6-10 LPA
Role Overview
We are seeking a skilled Database Support & Implementation Engineer to serve as a key technical resource for our Hospital ERP solution. This role involves both backend database support (customizations, performance tuning, troubleshooting) and client-facing implementation responsibilities (installation, onboarding, training). The ideal candidate has strong expertise in SQL and experience working in ERP or healthcare domains.
Key Responsibilities
1. Database Support & Customization
- Respond to daily client requests involving data updates, corrections, and report generation at the database level.
- Develop, maintain, and modify stored procedures, triggers, functions, and views to deliver client-specific customizations.
- Optimize SQL queries, stored procedures, and indexes for performance improvements.
- Perform data migration, cleansing, validation, and transformation tasks.
- Troubleshoot and resolve database-related issues raised by clients.
- Ensure data integrity, consistency, and compliance with relevant healthcare data security and privacy standards.
2. Installation, Configuration & Onboarding
3. Support & Communication
Skills & Competencies
Qualifications & Experience
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Database Engineer • New Delhi, Delhi, India
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