Revenue Operations Specialist

Company Background

Emeritus has partnered with more than 30 universities to date, including MIT, Columbia, Harvard, Cambridge, INSEAD, Wharton, UC Berkeley, INCAE, IIT, IIM, NUS, and HKUST, launching more than 100 courses and serving students from more than 80 countries. Many courses are offered and facilitated in multiple languages, including English, Spanish, Portuguese, and Mandarin. Emeritus’ global team includes 700+ employees located in Boston, Dubai, Mexico City, Mumbai, Shanghai, and Singapore.

Job Summary

As part of Revenue Operations, you will play a critical role in ensuring the smooth execution of our revenue plans while actively contributing to revenue growth. You will own key operational processes across program calendars, pricing, bundles, and collaterals, ensuring seamless alignment with internal teams and university partners. Beyond execution, you will also support the revenue team in identifying and optimizing growth opportunities by bringing operational insights into business decisions.

This position is ideal for someone who is detail-oriented, proactive, and eager to grow into a future revenue management role by developing a deep understanding of business levers and operational drivers.

Key Responsibilities

• Act as the operational bridge between product, sales, marketing, design, tech, and university partnerships teams to drive timely, error-free execution.
• Plan and manage the program calendar — including scheduling runs, pricing, discount rounds, and bundles — ensuring dates are optimized, aligned, and conflict-free.
• Ensure flawless execution of program details (dates, prices, offers) across collaterals such as brochures, landing pages, marketing assets, and payment setups on both school and Emeritus websites.
• Verify program listings on school websites, ensuring consistency and accuracy.
• Aid the revenue team in identifying and optimizing revenue growth opportunities by providing insights from operational processes and market alignment.
• Proactively flag risks, gaps, or misalignments in the revenue operations process and recommend fixes.

Key Skills and Experience

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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