Client Servicing Executive

Company Description

PRATHAM Test Prep is built on a proven methodology that includes expert faculty, result-oriented curriculum, and personalized mentorship. The programs are meticulously designed to ensure students are exam-ready and conceptually strong for competitive exams such as Law Entrances (CLAT, AILET), Management Entrances (IPMAT, NPAT, SET, CUET), and Central University & Liberal Arts Entrances (CUET for DU, JNU, BHU, and leading private universities). Consistently achieving top ranks and high selection rates, PRATHAM offers data-driven analysis and one-on-one counseling to optimize student study strategies.

Role Description

• Charge Location :
• Delhi
• Industry Type :
• Education / Training
• Joining :
• Immediate
• ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for attaining targets set for generating references for existing and newly created products / courses.
• Responsible for coordinating with centres as well as the head office to ensure smooth flow of communication and functioning of centres to conduct year-round classes as well as crash course.
• Responsible for ensuring all processes set for students, centres, faculty, material delivery, and inventory management are followed.
• Responsible to address all parent and student queries post enrolment online as well as offline.
• Responsible for ensuring management is updated or apprised of any wrongdoings / fraudulent activities which are against company ethics and policies being undertaken at any centre or by any employee
• Responsible for building good rapport with existing parents and students to ensure positive word of mouth and lead and reference generation
• Responsible for assisting parents and students in filling forms of universities as perthe guidelines of the company
• Responsible for maintaining discipline at centres at the time of classes as well as during offline Mocks being conducted at centres.

QUALIFICATIONS :

Education and Knowledge :

Experience :

Skills :

Personal characteristics :

Skills Required

Ms Excel, Microsoft Office