Operations & Merchandising Coordinator

Love Letter is looking for a high-functioning, detail-obsessed executor to join the team as an Operations & Merchandising Coordinator.

This role is perfect for someone who enjoys structure, organization, numbers, and the day-to-day rhythm of fashion operations and ensuring flawless execution across all moving parts.

You will work directly with the founder, maintain accurate stock, manage production timelines, and keep operations running smoothly across sales channels. This is an execution-led role, ideal for someone who thrives in fast-paced environments and takes pride in clean processes, accurate data, and timely deliveries.

If you love fashion and retail, enjoy operational problem-solving, and get satisfaction from completing tasks end-to-end with precision, this role is built for you.

Key Responsibilities

Order & Fulfilment Management

• Process daily Shopify orders
• Coordinate with packing team for dispatch
• Ensure QC for each order before shipment
• Track and reduce NDR / RTO
• Maintain 24–48 hr dispatch turnaround time
• Ensure packaging materials are stocked

Inventory & Merchandising Admin

Launch Coordination

Trade Show Operations

Customer Experience Support

General Execution & Admin

Skills & Experience

Preferred Background

Personality Type

If you are a highly reliable executor who treats operations like a sport, we want to hear from you! Apply here and feel free to drop a line to to ask questions or share any additional information about yourself.

This position is in person in Gurgaon.

Joining : Immediate

Employment Type : Full-time