Manager People Business Partner

About the Role:

We are looking for a strategic and dynamic HR Business Partner (Manager level) to drive HR initiatives and support the growth of a Global Shared Services Center (GSC). This role requires close collaboration with business leaders acting as a trusted advisor while aligning people strategies with business priorities.

Key Responsibilities:

Strategic HR & Business Alignment

- Partner with senior stakeholders to align HR strategies with business goals.

- Design and implement people-related solutions to support business growth.

HR Compliance & Policy Management

- Ensure compliance with labor laws and internal policies.

- Provide guidance on HR-related legal and regulatory matters.

- Develop and update HR policies tailored to a shared services environment.

Employee Relations

- Serve as a key contact for employee concerns and grievance redressal.

- Mediate and resolve employee-manager conflicts

- Drive proactive interventions to address engagement and attrition risks.

Talent Management

- Enable effective performance management processes and ensure compliance with appraisal guidelines.

- Partner with Talent & Development teams on succession planning and career development.

- Lead the Annual Compensation Review process.

- Own the implementation of the Rewards & Recognition framework.

Employee Engagement

-Design and drive employee engagement initiatives.

- Lead the Great Place to Work (GPTW) survey and action planning.

- Build and sustain a positive collaborative work culture.

Learning & Development

- Liaise with L&D COEs and business leaders to define development needs.

- Drive capability-building initiatives aligned with organizational goals.

Organizational Development

- Support the development of a customer-centric high-performance culture.

- Collaborate with various HR COEs to ensure smooth HR operations and interventions.

- Periodically assess and improve organizational structure systems and processes.