Technical Account Manager

About the role

As a Samsara Technical Account Manager (TAM) you will build a track record of customer success by leveraging your technical expertise strong business acumen bilingual proficiency in English and Spanish and a commitment to living by Samsaras core values and operating principles. Your primary responsibilities will be to build and maintain relationships with customers and account teams develop a technical understanding of your customers Samsara implementations transform their technical support experience update our system of engagement and contribute to team growth. These activities will enable you to proactively set your assigned customers up for success by optimizing their Samsara platform and mitigating risk with particular care during critical peak events.

As a TAM you will occasionally be the point of contact for significant incidents being responsible for the customers expectations and communications through resolving such incidents. Our TAM is the primary technical interface on behalf of our customers and works closely across internal and external stakeholders as required to address customer needs.

This is a remote position open to candidates residing in Bengaluru.

You should apply if :

• You want to impact the industries that run our world : Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
• You are the architect of your own career : If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
• Youre energized by our opportunity : The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
• You want to be with the best : At Samsara we win together celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role you will :

Minimum requirements for the role :

An ideal candidate also has :

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full Time

Experience : years

Vacancy : 1