Talent.com
This job offer is not available in your country.
L3 Support (Hedge Funds) (Apply in 3 Minutes)

L3 Support (Hedge Funds) (Apply in 3 Minutes)

Atyeti IncBengaluru, Karnataka, India
5 hours ago
Job description

Monitoring and Incident Management :

  • Serve as the primary contact responsible for the overall application like front office, Middle office applications into Investment Banking.
  • Respond promptly to system alerts, incidents, and user-reported issues.
  • Investigate and analyse incidents to determine their root causes. Troubleshooting and Issue Resolution :
  • Diagnose and resolve technical issues related to applications, databases, and integrations.
  • Coordinate with development teams to implement fixes and enhancements.
  • Provide timely updates to stakeholders on the status of ongoing incidents.

Documentation and Knowledge Management :

  • Maintain accurate records of incidents, solutions, and changes in the production environment.
  • Create and update support documentation, knowledge base articles, and standard operating procedures (SOPs). Change Management and Release Support :
  • Assist in the planning and execution of application releases and updates.
  • Conduct impact assessments for proposed changes to production systems.
  • Ensure adherence to change management processes and policies.
  • Education & Experience :

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 8+ years of experience in supporting business applications.
  • Good to have experience in AWS
  • Proven experience in a similar role, providing technical support for enterprise-level software applications.
  • Strong understanding of software development lifecycle and ITIL processes.
  • Experience with ticketing systems such as Jira.
  • Proficiency in troubleshooting Unix / Linux environments.
  • Experience with database technologies such as SQL Server
  • Knowledge of programming languages scripting languages (Shell, Python etc.)
  • Excellent communication skills, with the ability to explain technical concepts to nontechnical users.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong analytical and problem-solving skills
  • Create a job alert for this search

    Support • Bengaluru, Karnataka, India

    Related jobs
    • Promoted
    L3 Support (Hedge Funds)

    L3 Support (Hedge Funds)

    Atyeti IncBengaluru, Karnataka, India
    Monitoring and Incident Management : .Serve as the primary contact responsible for the overall application like front office, Middle office applications into Investment Banking.Respond promptly to sy...Show moreLast updated: 27 days ago
    • Promoted
    SCM - MRO (Non BOM)

    SCM - MRO (Non BOM)

    Tata ElectronicsHosur, Tamil Nadu, India
    Greetings from Tata Electronics.We are currently hiring for SCM - MRO profiles for Hosur Location.The Buyer is responsible for sourcing and procuring Maintenance, Repair, and Operations (MRO) mater...Show moreLast updated: 25 days ago
    • Promoted
    Oracle Technical Support – SCM

    Oracle Technical Support – SCM

    Best Infosystems Ltd.Bangalore, IN
    Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – SCM.Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufactur...Show moreLast updated: 30+ days ago
    • Promoted
    RMS Technical Expert - OSAT

    RMS Technical Expert - OSAT

    Tata ElectronicsKolar, Karnataka, India
    The RMS Technical Expert will be responsible for the design, deployment, and optimization of Reliability Monitoring Systems in an OSAT (Outsourced Semiconductor Assembly & Test) manufacturing envir...Show moreLast updated: 9 days ago
    • Promoted
    L3 UCCE and Release Management

    L3 UCCE and Release Management

    Servion Global SolutionsBangalore, IN
    Role : L3 UCCE support and Release Management.Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM / CCMP / CVP / CUIC & troubleshooting.MACD cr...Show moreLast updated: 20 days ago
    • Promoted
    HR Compliance

    HR Compliance

    Tata ElectronicsKolar, Karnataka, India
    Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components. Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.I...Show moreLast updated: 26 days ago
    • Promoted
    Cluster Manager

    Cluster Manager

    QuanteanNelamangala, Karnataka, India
    Appraise loan proposals & meet customers.Lead & motivate Sales Officers & sourcing agents.Plan monthly marketing activities & drive business. Ensure team productivity targets are achieved.Manage del...Show moreLast updated: 6 days ago
    • Promoted
    RMS (Reliability Monitoring System) Technical Expert – OSAT

    RMS (Reliability Monitoring System) Technical Expert – OSAT

    Tata ElectronicsKolar, Karnataka, India
    Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power manageme...Show moreLast updated: 8 days ago
    • Promoted
    SSIS, SSRS Support Lead

    SSIS, SSRS Support Lead

    MovateBengaluru, Karnataka, India
    Rotational (Morning, Afternoon, Night).Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and...Show moreLast updated: 20 days ago
    • Promoted
    Java FS + Cloud (Any Cloud) L2 / L3 Support

    Java FS + Cloud (Any Cloud) L2 / L3 Support

    NatoboticsBengaluru, Karnataka, India
    Skill – Java FS + Cloud (Any Cloud) L2 / L3 Support.Location – Any Coforge location.Java Full-stack (front end - backend ) support with Cloud experience. Both skills are mandatory (Frontend / Backen...Show moreLast updated: 9 days ago
    • Promoted
    IN-Field Technical Support Rep IV – Apps Mgmt & Support

    IN-Field Technical Support Rep IV – Apps Mgmt & Support

    Zenith Services Inc.Bengaluru, Karnataka, India
    We are seeking a Field Technical Support Engineer with expertise in.Oracle Database Administration.The role involves installing, configuring, and maintaining HPE OSS solutions, performing Oracle DB...Show moreLast updated: 2 days ago
    • Promoted
    Oracle R12 EBS SCM ASCP Consultant

    Oracle R12 EBS SCM ASCP Consultant

    Hexaware TechnologiesBangalore Rural, Karnataka, India
    Position Title : Oracle R12 EBS SCM ASCP Consultant.Location : Any Hexaware Locations.This position involves leading the implementation, configuration, and support of Oracle R12 SCM modules, Inventor...Show moreLast updated: 17 days ago
    • Promoted
    Unit-Level Traceability Technical Expert – OSAT

    Unit-Level Traceability Technical Expert – OSAT

    Tata ElectronicsKolar, Karnataka, India
    Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power manageme...Show moreLast updated: 9 days ago
    • Promoted
    Reporting Leader (Big Data / MES)

    Reporting Leader (Big Data / MES)

    Tata ElectronicsKolar, Karnataka, India
    Power BI, Tableau, and Grafana.Deliver multiple output format reports meeting OSAT customer needs.Develop portals for internal and external users to access reports with right level of access contro...Show moreLast updated: 9 days ago
    • Promoted
    Security Technology Lifecycle Analyst

    Security Technology Lifecycle Analyst

    HR PLACEMENT CONSULTANTS (HRPC)Bangalore Rural, Karnataka, India
    Position - Analyst - Security Technology Lifecycle Analyst.Job Type - Full-time (Third party payroll •).The Security Technology Lifecycle Analyst plays a critical role in supporting the Corporate Se...Show moreLast updated: 22 days ago
    • Promoted
    Application Support Analyst

    Application Support Analyst

    BNP ParibasBengaluru, Karnataka, India
    Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising team members, management, vendors, other internal IT teams.Perform activities rela...Show moreLast updated: 27 days ago
    • Promoted
    L1 Support

    L1 Support

    TECEZEBengaluru, Karnataka, India
    Key Accountabilities - On-Site IT Services and Support.Perform On-Site IT Services and Support : .Act as part of the on-site IT team, responsible for all IT support activities at, and assist with IT ...Show moreLast updated: 2 days ago
    • Promoted
    Platform Support Analyst (Blackline System Admin)

    Platform Support Analyst (Blackline System Admin)

    dentsuBengaluru, Karnataka, India
    Role : Platform Support Analyst.Location : Bangalore / Pune / Mumbai.The Platform Support Analyst is responsible for maintaining the Blackline modules - Accounts, Tasks and Transaction Matching and e...Show moreLast updated: 9 days ago
    • Promoted
    AI Leader

    AI Leader

    Tata ElectronicsKolar, Karnataka, India
    Tata Electronics Private Limited.TEPL) is a greenfield venture of the.India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power...Show moreLast updated: 9 days ago
    • Promoted
    SAP Lead

    SAP Lead

    Exide Energy Solutions LtdDevanahalli, Karnataka, India
    Exide Energy Solutions Limited (EESL) is one of the fastest growing companies who has vision to solve social issues regarding energy, environment, resource, etc with producing lithium-ion battery p...Show moreLast updated: 30+ days ago