Seeking a Dynamic Operations Candidate for a Tech Platform in Mumbai!
Job Responsibilities :
- Manage Requests : Handle incoming client requests via email, calls, and other communication channels.
- Work with the operations team to contribute to day-to-day operations and oversee the workflow
- Understand user challenges, gain insights, and suggest product and operational process improvements
- Share MIS reports daily
- Overlook and mentor junior staff
Job Requirements
1 - 6 years of experience in operations, preferably with a B2B startup(Legal, Banking, Insurance, Finance industries preferred)Data-oriented : Strong analytical skills with the ability to handle and interpret data effectively.Well-versed in Advanced Excel / Google Sheets and coordination via callsGood communication and interpersonal skillsSkills Required
google sheets , Advanced Excel