Cluster Manager Collection Microbanking

Role & responsibilities

• Monitor receivables & collections and provide updates of receivables with appropriate details
• Co-ordinate with Distribution team and backend collection team for effective OD collection
• Co-ordinate with Vigilance for legal cases for collections
• Drive preventive Collections in the Cluster
• Train the Collection team on the updates on the Products and Policies
• Conduct Collection Review periodically as specified time to time

Skills Required

Development, delinquency management , Negotiation, Objection Handling