Assistant Manager - Process Training - Hyderabad - REF74094Q_

Deliver training to NHs & exiting staff members following training manuals training plan & standards and publish relevant reports.

Successfully delivery client / Internal targets set on certification standards

Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches

Lead all BAU interventions such as TNI / TNA refreshers Knowledge assessments design short content

To evaluate and make necessary amendments to the training material on periodic basis

Complete indulgence on Reporting / MI for all training relevant chores

Interact with clients & share lob / SME intelligence for process betterment

Actively participate & present training performance on Daily / Weekly / Monthly internal & client reviews SOP & Content creation

Qualifications : Graduate

Remote Work : No

Employment Type : Full-time

Key Skills

Car Driving,Apache,Import,Back Office Operations,Accident Investigation

Experience : years

Vacancy : 1