Quality Assurance Engineer

KrisAtWork • Tumkur, Karnataka, India

19 hours ago

Job description

At KrisAtWork, we are building a family of AI-powered work companions that unify the tech stack with built-in intelligence models to make employees smarter.

You’ll be responsible for ensuring our AI platform delivers a high-quality, bug-free experience to users, while also capturing user feedback, resolving issues, and turning insights into action.

What You'll Do :

Own the QA process across web and API layers—manual testing, test case creation, and regression testing.
Develop and execute test plans for new features, releases, and bug fixes.
Work closely with product managers and developers to identify edge cases and improve product robustness.
Maintain a clear log of bugs, prioritise based on impact, and follow through to resolution.
Contribute to automation efforts for scaling QA processes.
Troubleshoot technical issues and escalate product bugs to the engineering team with clear reproduction steps.

Who Are You & What Makes You Qualified :

2+ years in a QA — preferably in a SaaS or AI / ML focussed companies.

Strong analytical, troubleshooting & excel skills; you're comfortable navigating logs, APIs, and debugging tools.

Knowledge on tools like Postman, JIRA, Notion, Zendesk / Intercom, or similar.

Customer-first mindset—you enjoy helping people and can turn friction into delight.

Experience testing conversational AI, LLM-based systems, or B2B platforms.

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Quality Assurance Engineer • Tumkur, Karnataka, India