Application Developer & Support Engineer

The ideal candidate has strong hands-on expertise in C# and legacy .NET frameworks (WinForms / WPF and ASP.NET Web Forms / MVC), with solid experience in Oracle SQL and PL / SQL (complex queries, packages, triggers, performance tuning) and working knowledge of SQL Server for reporting and analytics. They are comfortable working in on-premises, Windows-based environments with multi-tier client / server architectures, scheduled jobs, and batch processes, and can collaborate closely with DBAs and infrastructure teams.

The candidate should be highly capable of reverse engineering large, legacy codebases with limited documentation , tracing end-to-end flows across UI, business logic, data access, and database layers, and performing thorough impact analysis before making changes. Strong debugging skills (logs, profilers, Visual Studio), experience handling business-critical production incidents (L2 / L3), and familiarity with version control (Git / TFS) and ITSM tools (e.g., ServiceNow, JIRA) are essential. Experience with Information / lab / quality / operations systems or similar complex transactional applications is a strong plus.

Work Timings

Flexible timings with willingness to support overlapping hours with US time zones (including occasional off-hours / weekend support as needed).

Role Summary

We are looking for an experienced Application Developer & Support Engineer to maintain, enhance, and support a suite of business-critical legacy applications . These include :

• A long-running Laboratory Information System used for environmental and analytical testing.
• Desktop .NET client applications used for managing organic and inorganic test workflows, sample results, and quality checks.
• A project / operations dashboard that consolidates lab / project performance data from Oracle and SQL Server for reporting.
• Web applications (on-prem .NET) used for lab data preparation, operational workflows, and internal employee / HR information.

All applications are on-premises , using Oracle as the primary transactional database (with some SQL Server reporting), and have complex, tightly coupled code and data flows that must be understood and handled carefully.

The role is a mix of development, enhancement, deep troubleshooting, and L2 / L3 production support , with strong emphasis on reverse engineering complex legacy systems and ensuring stability.

Technical Capabilities & Competencies

Core Technical Skills

Complex Code & Flow Handling

Integration & Architecture Awareness

Engineering Practices & Tools

Key Responsibilities

Application Development & Enhancements

Production Support & Incident Management

Database & Reporting

Release & Change Management

Stakeholder Collaboration & Documentation

Required Experience