Guest Relations Executive

Join the team at Mumbai's most admired and aspirational luxury club, located in the heart of BKC. Our members include the city's most prominent business leaders, celebrated cricketers, renowned film personalities, top-tier CEOs, and acclaimed writers. We take pride in delivering impeccable service standards and curating exceptional experiences for our distinguished members — and you will play a key role in making that happen.

Your Role : As a Guest Relations Executive, you will be responsible for building and maintaining strong relationships with our elite members, ensuring their needs and expectations are met with the highest levels of professionalism and care. You will work closely with our service teams to maintain and enhance our reputation for exceptional hospitality and world-class service.

What We're Looking For :

• Prior guest management experience in airline in-flight service or a 5-star hotel.
• Outstanding communication skills and impeccable personal grooming.
• A commitment to delivering exceptional customer experiences.
• A proactive approach and the ability to learn and adapt quickly.

What We Offer :

You will report directly to the Guest Relations Manager / Head of Operations.

If you have a passion for hospitality and the skills to thrive in a high-end, service-driven environment, we'd love to hear from you.

Skills Required

airline in-flight service, guest management