Conversion AnalystValueMomentum • alappuzha, kerala, in
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Conversion Analyst
ValueMomentum • alappuzha, kerala, in
4 days ago
Job descriptionExperience in BFSI / KPO / BPO back-office operations Good communication and comprehension skills Strong analytical ability and attention to detail Proficiency in Excel and handling structured data Ability to learn and work with enterprise tools / platforms Documentation and process adherence skills
Role : Conversion Analyst
The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data / document mapping, configuration setup and quality checks to ensure accurate and timely delivery.
Key Responsibilities :
- Configuration & Onboarding :
- Configure DP1 and IBS Merge solutions as per onboarding requirements
- Perform configuration and onboarding setup activities
- Maintain version control and track configuration changes
- Coordination & Reporting :
- Coordinate with internal BA, QA, Ops, and PM teams
- Monitor onboarding progress and update internal trackers
- Support process improvements and reusable asset creation
Required Skills :
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Analyst • alappuzha, kerala, in
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