Manager-LTL Freight Billing & Automation
ARDEM Data Servicessurat, gujarat, in2 days ago
Job descriptionStand up full LTL workflows : intake → validation → rating → exception handling → invoice audit / reconciliation → client reporting. Lead onboarding and establish process controls for EDI 204, 210, 214, 990, 997 / 999 transactions. Drive KPI attainment and ongoing improvement in accuracy, cycle time, and exception reduction. Build operational dashboards and playbooks that function as “the client’s billing department.” Conduct QBRs to demonstrate cost-to-serve and value capture. Identify upsell opportunities such as EDI 210 audit, accessorial charge analytics, carrier rate analysis, and OS&D workflows. Deep understanding of accessorials & exceptions : appointments, limited access, liftgate, inside delivery, protect-from-freeze, blind shipments. Knowledge of NMFC classification, density logic, and ClassIT+ 2025 updates. Experience reconciling EDI 210 invoices, BOL / PRO tracking, and dispute handling. Hands-on with SMC³ (RateWare, CzarLite, CarrierConnect) and major TMS platforms (McLeod, MercuryGate, OTM, Blue Yonder, Manhattan). 7+ years in freight / logistics (minimum 3 years in PM / Client Manager role). Prior experience in BPO / Shared Services or carrier / 3PL operations is strongly preferred. Executive-level English communication skills — confident in presenting to U.S. clients. Work history with leading LTL carriers or 3PLs (ODFL, XPO, Estes, Saia, FedEx Freight, R+L, PITT OHIO). Exposure to freight audit / payment processes. Working knowledge of Python / SQL, RPA, and dashboard design. First-Pass Invoice Accuracy (FPY) : ≥ 98% on EDI 210 reconciliation. Exception Rate : ↓ 30–50% in 90 days (reweigh / reclass / accessorial disputes). Cycle Time : Continuous reduction; higher auto-rating hit rate via SMC³. Client NPS : ≥ +40 | Account Growth : ≥ 10% YoY expansion. SLA Attainment : Timely responses, backlog control, and exception aging targets met. Bachelor’s degree in Supply Chain, Logistics, Engineering, or Business (MBA preferred). Proven leadership managing remote, client-facing teams for U.S. shippers / carriers. Hands-on with EDI transaction sets (204 / 210 / 214 / 990 / 997-999) and SMC³ + major TMS.
Manager — LTL Freight Billing & Automation
Location : Remote (India)
Schedule : Full-time | Strong overlap with U.S. Eastern Time
Role Mission
Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth. You’ll build automation-driven, high-accuracy billing solutions that deliver measurable client value in accuracy, speed, and customer satisfaction.
What “Great” Looks Like
You’ve run LTL back-office / billing or logistics PMO operations for U.S. shippers, carriers, or 3PLs. You’re fluent in LTL exceptions and accessorials (reweigh / reclass, limited access, liftgate, blind shipments, appointments, etc.), can reconcile EDI 210 invoices, track via PRO, and improve first-pass yield using SMC³ (RateWare, CzarLite, CarrierConnect) and a modern TMS.
Key Impact Areas
1. Pre-Sales Solutioning
- Partner with Sales as the operational SME to translate discovery into detailed future-state workflows, SLAs, FTE & automation models, and a pilot plan.
- Align with “co-creation” style BPM delivery — domain-led, data-backed, and measurable.
2. Transition & Implementation
3. Delivery & Continuous Improvement
4. Client Success & Growth
Must-Have Expertise
LTL Domain Mastery
Technical Tools
Experience
Nice-to-Haves
KPIs You’ll Own
Qualifications
Why ARDEM
Own outcomes, not tickets. You’ll collaborate with clients to design and scale next-generation LTL billing and automation processes — seeing your playbooks become industry standards across freight operations.
Create a job alert for this search
Automation • surat, gujarat, in
Related jobs
- Promoted
Manager-Ltl Freight Billing & Automation
ARDEM Data ServicesSūrat, Republic Of India, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 2 days ago
- Promoted
Analyst, Invoicing
UnitedLexSurat, IN UnitedLex (erstwhile iRunway India Pvt Ltd).Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of...Show moreLast updated: 3 days ago
- Promoted
Technical Delivery Team Manager
Programmers.ioSurat, IN The need is for an experienced.Candidate should have strong technical expertise, excellent leadership skills, and a proven track record of managing cross-functional teams to deliver high-quality so...Show moreLast updated: 1 day ago
- Promoted
Account Manager
OrbitShift.AIsurat, gujarat, in Must be comfortable working late hours, as the main geography is the USA.OrbitShift is an AI-led SaaS Product transforming enterprise consultative technology sales.
With a top-notch team of leaders ...Show moreLast updated: 30+ days ago
- Promoted
Manager-LTL Freight Billing & Automation
ARDEM Data ServicesSurat, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 2 days ago
- Promoted
AGM Operation | Automobile 3PL
Propella Consulting GroupSurat, IN Were Hiring – AGM Operations (Auto Logistics, Gujarat).An exciting leadership opportunity based in.Lead, mentor, and develop a large team to deliver operational excellence.Strong leadership, custom...Show moreLast updated: 1 day ago
- Promoted
Plant Information Technology Manager
Deepak Group CoBharuch, Gujarat, India The ideal candidate will have a wealth of experience tackling various hardware and software problems.They should be comfortable providing technology solutions to employees and working closely with ...Show moreLast updated: 3 days ago
- Promoted
Bid Manager
Infoneticamohali, gujarat, in Infonetica is a UK-based software company that provides specialist research management solutions to universities, research hospitals, and public research bodies worldwide.We are expanding our globa...Show moreLast updated: 16 days ago
- Promoted
Compliance Billing
Newfold DigitalSurat, IN Newfold Digital is a leading web technology company serving millions of customers globally.We have some of the industry's most.
We help customers of all sizes build a digital presence that.With our ...Show moreLast updated: 1 day ago
- Promoted
- New!
Billing Engineer ( Fitouts )
JJ INTORIASurat, IN Job Description of Costing Engineer : .Prepare quantity sheet from onsite data & drawings.Prepare bill of quantities (BOQ).
To take check the measurement from the site.To follow up on the accounts dep...Show moreLast updated: 3 hours ago
- Promoted
US Billing + Accounting
AKM GlobalSurat, IN We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 30+ days ago
- Promoted
Portfolio Coordinator / Pipeline Manager
Cimpress IndiaSurat, IN Cimpress has created a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels.
Cimpress Open harnesses the power of our state of the art Mass ...Show moreLast updated: 14 days ago
- Promoted
Boiler Operation Engineer with valid certificate
Fuji Technical Services Pvt LtdBharuch, Gujarat, India Fuji Technical Services Pvt Ltd is a leading provider of consulting, maintenance, and operation services for heavy-duty diesel and gas-based power plants in India and abroad.Our expertise lies in b...Show moreLast updated: 30+ days ago
- Promoted
Guidewire Billing Center Developer
TechDoQuestSurat, IN Over 02+ years of hands on experience working as a Guidewire Developers.Experience with guidewire development language – GOSU.
Experience with Guidewire Billing Integration.Show moreLast updated: 30+ days ago
- Promoted
Majesco Billing Developer- Immediate Joiners
StratusSurat, IN A Majesco Billing Center Developer specializes in building, configuring, and maintaining insurance billing solutions using the Majesco platform.
This role is most common in organizations implementin...Show moreLast updated: 30+ days ago
- Promoted
Duck Creek Billing Architect or Technical SME
HTC Global ServicesSurat, IN Connects- We are seeking an experienced.Duck Creek Billing solution in a P&C insurance environment.You will provide technical leadership, oversee solution architecture, work closely with business a...Show moreLast updated: 14 days ago
- Promoted
Bid Manager
CapgeminiSurat, IN BID Management of enterprise scale solutions.Proven experience in defining offer scope; goals and deliverables that support business goals in collaboration with senior management and stakeholders.A...Show moreLast updated: 23 days ago
- Promoted
Outsourcing Manager
RevolutSurat, IN People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, ...Show moreLast updated: 21 days ago