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Customer Service Representative
Customer Service RepresentativePolicybazaar.com • baddi, himachal pradesh, in
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Customer Service Representative

Customer Service Representative

Policybazaar.com • baddi, himachal pradesh, in
30+ days ago
Job description

Position : Associate Service Consultant

Level : Executive

Location : Gurgaon

Working days : 6 days

Interview Mode : Walkin Only

CTC : 2.5 LPA-4 LPA

Interested candidates can share their resumes directly to Whatsapp at 9560061485 or mail to Anushikasrivastava@policybazaar.com

Roles and Responsibilities :

  • Providing customer support over the phone or an Email.
  • Reaching productivity that meets job standards, while working with speed and accuracy.
  • Answer queries about products or the company.
  • Meeting and exceeding targets as assigned periodically.
  • Responding in a timely and effective manner to all internal communication

ISMS Responsibilities :

  • Be aware and comply with the ISMS Policy, procedures and objectives;
  • Actively participate in ISMS exercises;
  • Request access to information access from their Team Leaders / Executives;
  • Report known and suspected security incidents to the IT Helpdesk;
  • Protect secrecy of passwords; and
  • Protect information assets used by them against compromise of assets confidentiality, integrity or availability.
  • Desires Skills and Experience :

  • Bachelor’s Degree or equivalent
  • Minimum 6 months of experience in Customer Service
  • Excellent communication and interpersonal skills
  • Should be confident & dynamic
  • Should be efficient in resolving customer queries and concerns
  • Should be a Team Player, Quick learner, creative and achiever
  • Should be passionate about work output
  • What do we offer?

  • Endless growth opportunity
  • GMC – Group Medical Coverage
  • Group Personal Accident Insurance
  • Gratuity
  • Wellness Programs
  • Give back to society through CSR
  • Continuous talent enhancement program
  • Childcare facility
  • Encouraging child education
  • HR Anushika

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