Client Services Manager

Prerequisites for a Front Desk Manager :

• Bachelor's degree in hospitality or similar.
• Excellent written and verbal communication skills in English.
• A minimum of 2 years of experience as a front desk manager or similar.
• Good understanding of procedures and practices in the hospitality industry.
• Strong organisational and time management skills
• The ability to provide exceptional customer service.
• Administer smooth office operations and administration.
• Shall be able to understand and resolve client queries within TAT.
• Basic Excel knowledge and an aptitude to be trained and be able to use any other software.
• Shall have strong interpersonal skills.
• The Incumbent must be organised and detail-oriented as a person.
• One shall have an outstanding ability to stay calm under pressure.
• A person should be highly presentable with good grooming and clothing standards.

Job Role :

problems and queries. Therefore, he / she will be :

calls, and emails.

the visitors.