Key Responsibilities :
- Conduct user research and client workshops to uncover pain points, understand user behavior, and map 'as-is' and 'to-be' workflows of daily processes.
- Translate user insights into detailed wireframes, mock-ups, and user stories that serve as the blueprint for automation and AI-driven solutions.
- Act as the primary point of contact and trusted advisor for clients, presenting designs, gathering feedback, and managing stakeholder expectations throughout the project lifecycle.
- Collaborate closely with developers and solution architects to ensure design intent is accurately translated into the final product.
- Measure user adoption and business impact post-launch, ensuring the solution delivers tangible value and aligns with business goals.
- Drive strategic discussions to connect user experience with automation opportunities and business outcomes.
- Maintain strong client relationships across multiple engagements, fostering long-term partnerships and trust.
Skills Required
Ux Design, Ui Design, User Research, Wireframing, Design Thinking, Business Analysis