Salesforce Consultant

Description

Preferred Skills & Experience :

• Familiarity with Apex Visualforce and Lightning Web Components (LWC) for custom development.
• Experience with data import tools like Data Loader and Import Wizard.
• Knowledge of integration APIs and middleware.
• Experience with project management methodologies (e.g. Agile Scrum).
• Background in CRM process design and implementation.
• Experience working in service industries such as call centers or customer support.
• A proactive attitude and a commitment to continuous learning and development.

Responsibilities

Key Responsibilities :

Collaborate with stakeholders including sales teams management and IT departments to thoroughly understand specific business requirements sales targets existing processes and pain points.

Configure Salesforce Sales Cloud features such as lead management opportunity tracking sales forecasting and workflow automation.

Plan and execute data migration protocols ensuring accurate transfer of existing customer data from legacy systems into Salesforce Sales and Service Cloud.

Develop and deliver training programs tailored to different user roles ensuring effective system adoption.

Create tailored reports and dashboards to track key performance indicators (KPIs) such as lead conversion rates sales pipeline health revenue forecasts CSAT average handling time and first-contact resolution.

Qualifications

Required Qualifications :

Required Experience :

Contract

Key Skills

Sales Experience,Direct Sales,Hyperion,Financial Services,Financial Concepts,Banking,Oracle EBS,Securities Law,Peoplesoft,Oracle,Financial Management,Workday

Employment Type : Full-Time

Experience : years

Vacancy : 1