Senior Salesforce Developer

ConfidentialChennai, India

30+ days ago

Job description

Company Description

Canny Digital Solutions Pvt Ltd is rapidly growing and excels in the field of Digital Transformation. We assist organizations in adopting a digital-first mindset, creating or modifying existing business processes, streamlining operations, and driving exceptional customer value.

Overview

We are seeking an experienced Salesforce Support & Development Specialist to

maintain and enhance customized Salesforce instance that integrates with a

back-office, on boarding and OAC platforms. This role requires expertise in

Apex development, custom integrations, and complex system maintenance due

to extensive customizations implemented by previous developer architects.

Key Responsibilities

Core Technical Responsibilities

Development & System Maintenance

Develop and maintain existing Apex code for custom CRM functionalities, manage Salesforce flows for business process automation, and implement validation rules while ensuring optimal system performance and stability

Integration & Data Synchronization

Support complex bidirectional integrations with Back-Office and OAC platforms, troubleshoot data synchronization errors, monitor "approved for sync" and "update required" field functionality, and manage Okta authentication integration.

Case & Account Management

Maintain case functionality for compliance and sales team workflows, manage case queues and subject categorization, handle suspicious activity case creation, and support account creation processes for various account types.

User Administration & Knowledge Transfer

Manage user permissions and profile configurations, assist with portal user creation, provide system training to team members, create process documentation, and support knowledge transfer initiatives

Critical Project Deliverables.

Complete PII Encryption Implementation (High Priority - Due by early October 2025)

Participate in bi-weekly sprints with 10-15 deliverables per sprint

Ensure proper data flow from accounts, contacts, and due diligence opportunities

Support onboarding system data synchronization to Salesforce

Required Qualifications

Technical Expertise

Salesforce Certifications : Platform Developer I / II, Administrator

required

Advanced proficiency in :

Financial Services Cloud

Service Cloud

Experience Cloud

Data Cloud

Einstein Analytics / Tableau CRM

Marketing Cloud

Salesforce Shield (Encryption) - Critical

Integration expertise :

MuleSoft Integration Platform

API development and management

Bidirectional data synchronization

Development Skills

Expert-level Apex development experience

Custom Salesforce development and configuration

Flow creation and optimization

Complex validation rule management

Experience with heavily customized Salesforce environments

Experience Requirements

Minimum 5+ years of Salesforce development experience

Proven experience with PII encryption and data security compliance

Experience working with financial services or compliance-heavy

environments

Strong troubleshooting and problem-solving skills

Experience with legacy system maintenance and knowledge transfer

Preferred Qualifications

Experience with Okta integration and SSO implementations

Previous work in financial / Banking services or regulated industries

Experience with compressed timeline delivery

Strong documentation and knowledge transfer capabilities

Agile / Sprint methodology experience

(NOTE : Share your CV at [HIDDEN TEXT])

Skills Required

Einstein Analytics, Marketing Cloud, Service Cloud

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Salesforce Developer • Chennai, India

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