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CRM Analytics Sr. Developer

RelantoBengaluru, Karnataka, India

7 days ago

Job description

Work Location : Bangalore / Hyderabad / Pune

CRM Analytics Rel Experience : 5+ Years

We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey.

Key Responsibilities :

Data Analysis and Insights :

o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis.

o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools.

Technical Support :

o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization.

Data Design and Analysis Techniques :

o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets.

o Design and configure highly scalable solutions for clients.

Research and Recommendations :

o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities.

Data Transformation and Visualization :

o Collaborate in the design of data transformation processes, data flows, and datasets.

o Create dashboard wireframes and stories to communicate data insights effectively.

o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets.

Required Skills :

Salesforce Expertise : A strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must.

Platform Experience : A minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM.

Einstein Discovery : Profound understanding of Einstein Discovery from both a functional and technical perspective.

Analytical Skills : Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets.

Business Alignment : Demonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data.

Scalable Solutions : Experience in building and configuring highly scalable solutions for clients.

Proof of Concepts : Capable of creating and delivering hands-on technology proof of concepts.

Database Understanding : Strong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling.

Communication Skills : Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions.

Problem-Solving : Strong problem-solving abilities to address complex business challenges and optimize processes.

Qualifications :

Bachelor's degree in computer science, Information Technology, or related field.

5+ years of experience as Salesforce Einstein Analytics Developer.

Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud.

Strong communication skills to articulate technical concepts to non-technical stakeholders.

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Sr Developer • Bengaluru, Karnataka, India