Account Manager

Account Manager

Team : Indian Stores - Category Brand Management

We are looking for an analytical and customer-obsessed Account Manager to join our Indian Stores team, working with strategic category brands to drive growth and selection on Amazon.in. This role requires a blend of business development, relationship management, and data-driven decision-making in a fast-paced marketplace environment.

A Day in the Life

The successful Account Manager will manage a portfolio of category brands, developing deep relationships with brand partners and driving commercial growth. You will work closely with sellers and brand partners to ensure the widest selection at competitive pricing, guide them on day-to-day operations, help identify growth opportunities, enable faster delivery options, and train them on using Amazon tools efficiently. You will navigate ambiguity in a dynamic marketplace environment and work effectively with cross-functional teams including Category Management, Operations, Marketing, Finance, and Product teams.

IN Stores - Category Management

The IN Stores team runs the Amazon India marketplace, one of the fastest-growing e-commerce platforms in the country. Our Category Management and Account Management teams work together to manage categories end-to-end, working closely with sellers and brand partners to deliver the best customer experience. We are passionate about helping Indian and international brands succeed on Amazon.in and reach millions of customers across India.

Key Job Responsibilities

• Manage relationships with an existing portfolio of category brands (Small, Medium & Large Enterprises)
• Drive business growth by identifying opportunities to expand selection, improve pricing competitiveness, and enhance brand presence on Amazon.in
• Monitor performance metrics and retention of brand accounts, taking proactive actions to address issues
• Serve as the primary point of contact for brand partners, fostering strong, collaborative relationships and understanding their business needs, challenges, and goals
• Guide brands on catalog management, pricing strategies, promotional opportunities, advertising options, and fulfillment solutions (FBA)
• Analyze sales data, traffic patterns, and conversion metrics to provide actionable insights and recommendations to brand partners
• Collaborate with Category Managers to develop category strategies and execute joint business plans with key brands
• Train brand partners on Amazon seller tools, advertising platforms, and best practices
• Negotiate commercial terms and promotional investments with brand partners
• Work cross-functionally with Marketing, Operations, and Product teams to resolve issues and improve brand partner experience

Basic Qualifications

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

Equal Opportunity Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.