Account Manager

Company Description

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Role Description

This is a full-time on-site role for an Account Manager at Windstar Holidays and Tours Private Limited located in Bengaluru. The Account Manager will be responsible for managing client relationships, overseeing the daily operations of accounts, ensuring customer satisfaction, and coordinating with internal teams. Additional responsibilities include developing account strategies, preparing performance reports, identifying new business opportunities, and participating in client meetings. The Account Manager will also troubleshoot any issues that arise and provide timely resolutions.

Qualifications

Strong client relationship management and customer service skills

Experience in developing account strategies and identifying new business opportunities

Ability to prepare performance reports and participate in client meetings

Excellent communication, organizational, and problem-solving skills

Ability to work independently and as part of a team

Bachelor's degree in Business Administration, Management, or related field

Experience in the travel and tourism industry is a plus