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Operations Manager
Operations ManagerThoughtFocus • Delhi, India
Operations Manager

Operations Manager

ThoughtFocus • Delhi, India
22 days ago
Job description

Job Title : Operations Manager – Finance & Accounting (F&A) Transformation

Location : Mysore

Experience Required : 12–15 years

Reporting To : Delivery Head

Shift Timings - 6.30 pm to 3.30 am

Role Overview

We are seeking an experienced Operations Manager with strong exposure to Finance & Accounting (F&A) operations, transformation initiatives, and pre-sales / solutioning. The ideal candidate will lead delivery excellence, drive process optimization, and support client engagement across multiple F&A functions.

Key Responsibilities

  • Lead end-to-end F&A operations delivery, ensuring service quality, accuracy, and adherence to SLAs.
  • Manage teams handling Accounts Payable, Accounts Receivable, General Ledger, and Reporting processes.
  • Drive F&A Transformation initiatives through automation, process reengineering, and best practice adoption.
  • Partner with internal and client stakeholders to develop and implement solutions that enhance efficiency and scalability.
  • Support Pre-sales and Solutioning by preparing proposals and transition plans.
  • Monitor key operational metrics, identify risks, and execute mitigation strategies.
  • Manage client relationships through proactive governance, performance reviews, and continuous improvement discussions.
  • Collaborate with cross-functional teams (HR, IT, Finance, Transition) for seamless project execution.
  • Mentor and develop teams to enhance domain knowledge and operational excellence.

Required Skills and Competencies

  • Strong domain expertise in Finance & Accounting operations.
  • Hands-on experience in F&A Transformation projects (automation, process optimization, RPA exposure preferred).
  • Excellent stakeholder management and client-facing communication.
  • Proven ability to lead large delivery teams across multiple processes.
  • Analytical and problem-solving skills with attention to detail.
  • Exposure to Pre-sales, Solution Design, and Transition Management.
  • Proficiency with ERP systems (SAP / Oracle / Workday) and MS Office tools.
  • Educational Qualifications

  • Bachelor’s or Master’s degree in Commerce, Accounting, Finance, or Business Administration.
  • Additional certifications such as Lean Six Sigma, Automation Tools, or Project Management (PMP / Prince2) preferred.
  • Ideal Candidate Profile

  • 15+ years of experience in F&A Operations and Delivery Management.
  • Demonstrated success in managing transformation initiatives.
  • Strong communication, leadership, and client relationship management skills.
  • Ability to work in a dynamic, fast-paced, and client-centric environment.
  • We are looking for immediate joiners. Pls send your CV at purnendukumar.tiwari@thoughtfocus.com with CTC and notice period details.

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